Mercure Wakayama Kushimoto Resort & Spa

“Price is affordable, rooms are VERY old”

I can't complain about my stay too much because the room stay cost performance was the best. The food at the dinner buffet had a surprising variety of foods not normally served in Japanese hotels (brisket, various ethnic dishes) and the food quality was pretty great. The dinner buffet price was ￥8,… more

I can't complain about my stay too much because the room stay cost performance was the best. The food at the dinner buffet had a surprising variety of foods not normally served in Japanese hotels (brisket, various ethnic dishes) and the food quality was pretty great. The dinner buffet price was ￥8,000 per person (middle school aged children and up), so it was pricey for me as I don't eat a lot or drink alcohol and my son doesn't have a big appetite in general, but it's a good value for others. There is nothing near the hotel unless you walk down the mountain, which wouldn't bother me, but my child demanded to relax on the first evening so that was that. Breakfast buffet is similar in that the price is on par for most hotels, but again if you're not a big eater it's not worth it. The second day of our stay we headed out into town and found a great sushi restaurant where we ate our fill and the price was very reasonable. The hotel rooms are old to the extent that I thought I was dreaming at first. It is clear that this is a Franchised Accor property, because they have not put any budget into updating the rooms at all. The renovation seems to have been done principally in the public space, which is appreciated, but there is no reason to have a room safe or refrigerator from the 1970s. The entire room looked like it was flash frozen in time. Having said that, it was clean and comfortable for sleeping, and I suspect that a room renovation will result in higher prices. People who don't mind walking will find the path into the town below very reasonable, and the beach is accessible and quiet. I didn't interact much with the staff but I have one minor complaint: the souvenir/amenity shop is only open for limited hours in the evening and there is nowhere else to go. There is a smoking room on the lobby floor, but the staff do not have lighters to lend out to guests nor will they bother asking anyone in the back if they happen to have one. It's a minor thing, but it bothered me a little bit and I ended up having to ask another guest in the smoking room to assist me. Perhaps consider being flexible about this one point if you do not offer a way to purchase small items like that outside of gift shop hours. If I had one more request of the hotel, it would be to please open up the outdoor space to enable guests to stargaze. After the pool is closed, it seems that no one goes out there and it is not clear whether or not it is allowed to be out there at night. I ended up standing next to the parking lot just to look at the constellations. In a town that aggressively markets the rocket and observatory, it seems odd that the hotel promotes zero night sky events, etc. My child loved the onsen and went in 4 times during our stay. The pool was welcome but a bit small. I would probably go back and stay again, but will make sure to purchase my own breakfast/snack items in advance and stick to the restaurants in town for lunch and dinner (oddly, the hotel doesn't serve lunch at all).

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“Very nice resort-hotel, great view from the rooms and great onsen.”

Very nice resort-hotel, great view from the rooms and great onsen. Great souvenir shop at the hotel. Rooms are large but with poor decor that was probably done during the bubble years... Hot-spring is GREAT with beautiful view over the bay. In the parking lot of the hotel I noticed one evening … more

Very nice resort-hotel, great view from the rooms and great onsen. Great souvenir shop at the hotel. Rooms are large but with poor decor that was probably done during the bubble years... Hot-spring is GREAT with beautiful view over the bay. In the parking lot of the hotel I noticed one evening a deer and a wild rabbit, that was a nice surprise.

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“Very nice sea view onsen hotel ”

Very nice onsen hotel, Sea view room non smoking. we reserved with half board option for 2 nights, dinners were nice JAPANESE style, first night with beef sabusabu and second night with seafood. Buffet breakfast, nice coffee. Very large onsen place. There is live music entertainment every night… more

Very nice onsen hotel, Sea view room non smoking. we reserved with half board option for 2 nights, dinners were nice JAPANESE style, first night with beef sabusabu and second night with seafood. Buffet breakfast, nice coffee. Very large onsen place. There is live music entertainment every night at 8:30-9:00, highly recommend.

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“Not amazing but not terrible”

The location of the hotel isn't great and the rooms and other areas certainly need renovating, but the onsen was great and almost made up for everything else. The pool is only open certain times of the year (and then only certain times of the day which is unnecessary. The buffet is way overpriced a… more

The location of the hotel isn't great and the rooms and other areas certainly need renovating, but the onsen was great and almost made up for everything else. The pool is only open certain times of the year (and then only certain times of the day which is unnecessary. The buffet is way overpriced although allergens are listed next to each item which is great (at dinner at least, did not try breakfast buffet).

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