Dome Hotel

“Good location, no AC in early summer, pleasant staff, good size suites.”

We had a nice suite but it made absolutely no sense that the bathroom door was glass. It actually created a safety issue at night and provided absolutely no privacy for the user even with the curtain in there because there was also a mirror that could be seen from the outside. Breakfast staff wer… more

We had a nice suite but it made absolutely no sense that the bathroom door was glass. It actually created a safety issue at night and provided absolutely no privacy for the user even with the curtain in there because there was also a mirror that could be seen from the outside. Breakfast staff were very nice though breakfast selections were a bit odd. AC in the hotel did not work, which they attributed to switching over to summer setup but the room was warmer than desired throughout our visit. Bed was comfortable and staff was nice and helpful with recommendations and the hotel is well Located in the old Town.

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“Fantastic hotel tucked away in Old Town.”

Fabulous boutique style hotel. Great location in old town nicely tucked away. Comfortable room, very comfortable beds, all amenities you require. Breakfast is a standout, consistently good everyday, fresh, presented well, great coffee. One of the best breakfasts I have experienced at a hotel. Resta… more

Fabulous boutique style hotel. Great location in old town nicely tucked away. Comfortable room, very comfortable beds, all amenities you require. Breakfast is a standout, consistently good everyday, fresh, presented well, great coffee. One of the best breakfasts I have experienced at a hotel. Restaurant staff are great, provide excellent pleasant service. Only slightly negatives in our experience, shower in room not designed well for containment of water or getting in/out of. (Might be just attributed to our room cat). Front desk check-in was pleasant, but seemed to be a little confusion in English translation, what I was trying to convey seemed to get lost in translation with the result and some of the information provided was incorrect. Minor inconveniences in what was a fantastic stay. Will stay here again next time in Riga.

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“Great location, but expectations were not met”

A beautiful building with tons of character from the many original features. Comfortable beds with lovely toiletries in the bath/shower room. Very small towels which were a bit disappointing. So why only 3 stars? Our room, a Suite (room 203) was spacious and well equipped, however the air conditi… more

A beautiful building with tons of character from the many original features. Comfortable beds with lovely toiletries in the bath/shower room. Very small towels which were a bit disappointing. So why only 3 stars? Our room, a Suite (room 203) was spacious and well equipped, however the air conditioning didn’t work so it was quite humid and stuffy. No problem we thought, we’ll open a window. And that’s when the problems started. All we could hear was an incredibly loud whining noise coming from the air conditioning condensers of other rooms! 😱 This wasn’t just heard occasionally, but constantly. We mentioned it to reception shortly after checking in and were told the air conditioning didn’t work in our room because they were switching over to summer mode. And the noise was apparently known about and world be sorted ‘soon’, just they were unsure how soon would be… Sadly, over the first 3 nights of our stay we mentioned the noise which was severely impacting our sleep to various hotel staff. We asked them to come up to listen, and they accepted it was noisy and they’d get maintenance to sort it first thing in the morning. That didn’t happen 😩 During those first 3 days we asked whether there were any rooms available for the rest of our stay and told there wasn’t. However, we were checking their website, and there was availability…We had asked to speak to a manager but this didn’t seem to be followed up and I’m not sure the staff really responded to our concerns in the way we would expect. On Wednesday night returning to the hotel around midnight after a long day and dinner out, we were told the manager had been spoken to and they’d like to offer us an alternative room for the rest of our stay - which was quiet and had working a/c. At last - we were pleased but this really took far too long to sort out. We were really very disappointed and unimpressed with how the hotel handled things. It would also have been helpful if they had contacted us during the day/evening to advise that they were able to offer a different room, as this would have meant we could make the switch earlier in the evening rather than moving things from one room to another at just after midnight. Having read other reviews mentioning exactly the same problem, it seems this is an issue the hotel are choosing not to do something about. As it gets warmer over the summer, it’s going to get warmer and stuffier without air conditioning working. Having the window open with the loud droning of other guest rooms air conditioning isn’t going to be a practical option. If you’re in room 203, do check to see if the air conditioning is working. If it isn’t, you’re in for a poor night’s sleep. Finally, breakfast. It’s mentioned in a lot of reviews as being really good. And it is, if you go down early. If you’re down after 9.15am don’t expect much left from the continental breakfast buffet. Despite breakfast being offered until 10.30am, it didn’t seem to get replenished, other than a few extra baby tomatoes and cucumber slice being put out. Service was polite but coffees were slow to come out, and not particularly hot when they did. The ‘menu’ items were very nice though, we particularly enjoyed the crepes. It would be great to be offered another coffee, or to be offered a glass of orange juice on arrival (we always had to ask). In summary, if you get a quiet room and get up early, Hotel Dome is in a great location for exploring Riga and beyond (with an excellent craft beer bar less than a minute’s walk away). Just hope you get a quiet room…

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