Pineland Hotel And Health Resort

“Amazing place. Friendly and helpful staff. Food Restorant is great. Super clean rooms. Great view.”

Staying here was a joyful experience. The staff are amazing , polite, respectful and helpful. Lets start with the reception; we were greeted with a smile and the process was quick and smooth. Rooms were ready ahead of time and we were grates access at 1 pm instead of 3 (standard checking time ) Roo… more

Staying here was a joyful experience. The staff are amazing , polite, respectful and helpful. Lets start with the reception; we were greeted with a smile and the process was quick and smooth. Rooms were ready ahead of time and we were grates access at 1 pm instead of 3 (standard checking time ) Rooms are super clean, even in the hidden spots. At the pool and at the Restorant, staff were always around asking if we need anything. At the Restorant, the view was amazing and the food was delicious. One point for future visitor, you need to leave a note for room cleaning. Overall. It was a great experience and we will come back again. Good job Pine Hills team.

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“Unforgettable trip at a lovely resort”

The Red Cross (Koura) ladies had a great time with all the activities, the very friendly staff, the delicious food and the lovely rooms… Special thanks to the marketing manager Mrs Mira Naserledeen for her precious help and her hospitality… We’re looking forward to visiting Pineland hotel again ver… more

The Red Cross (Koura) ladies had a great time with all the activities, the very friendly staff, the delicious food and the lovely rooms… Special thanks to the marketing manager Mrs Mira Naserledeen for her precious help and her hospitality… We’re looking forward to visiting Pineland hotel again very soon … The Head of Koura Red Cross committee Frida Ayoub

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“Quite disappointing.”

We visited Pineland in september 2020 as two couples with young kids. The place felt not well maintained, but we assumed it was because of covid. This July, we decided to give it another try with a larger group. We rented 2 deluxe 3 bedroom villas over the phone, for the night of Sat-Sun, and sent… more

We visited Pineland in september 2020 as two couples with young kids. The place felt not well maintained, but we assumed it was because of covid. This July, we decided to give it another try with a larger group. We rented 2 deluxe 3 bedroom villas over the phone, for the night of Sat-Sun, and sent a wire transfer deposit payment. To start with, there was a problem with our booking, and the villas were booked on the wrong day (we did not receive a confirmation on the dates upon payment). We were given a standard 3 bedroom villa, and a deluxe 3 bedroom villa. The standard villa is tight, with one really small bedroom downstairs. The breakfast was limited in variety and set in a way that made the buffet look too crowded and the circulation pretty annoying. The food was quite bland. The only coffee options were turkish and nescafe 2-in-1. The outdoor gym is barely functional, with no safety fence, some broken items (what seemed to be plexiglas) on the ground, really unsafe with kids! The cover of the kids' pool's water cleaning system is broken and thrown on the side, where kids could easily trip. The small farm had some animals with no information whatsoever, some cages actually had used tires thrown inside them, and the entire space looked "delaisse". As for the accommodation, the rooms and bathroom don't give you that impression of cleanliness, and we had to share AC remotes as not all of them were functional. On the second morning we went on a hike and the trail had broken appliances thrown on it, as well as some trash here and there. Overall, the location is beautiful, and the nature around is breathtaking, but it feels like the management is pricing accordingly without doing any effort to do to ensure a memorable stay for the visitors.

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