Description
Facilities: The hotel has 213 rooms, including suites, 32 single rooms and 104 double rooms, which are located on 7 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service and a safe. Wireless internet access allows guests… more
Location: This hotel is situated in the heart of the capital of England, with a view of Kensington Gardens and Hyde Park. There are countless shopping and entertainment venues located close to the hotel, as well as links to the public transport network, about 100 metres away. The hotel is situated 24 km from Heathrow Airport.
Meals: Various dining options are available, including a non-smoking restaurant, a café and a bar. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner. Diet meals and children's meals can be prepared on request. In addition, special catering options and picnics are available.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Cloakroom facilities
- Coffee machine
- Conference centre
- Credit card
- Doctor
- Fax/photocopier
- Hair dryer
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- High chairs
- À la carte restaurant
- Gym and SPA
- Gym
- Massages
- Spa
- Activities
- Bike rental
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 4165 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of London
Showing 5 featured reviews out of 4165 TripAdvisor reviews
E
Elise B
07/04/2026
“Awesome”
Very Nice Hotel ,if I Home to London again I world probably come back here .The people were very nice and friendly.
W
Winnie W
Oslo, Norway
06/04/2026
“Easter in London”
Perfect location, nice clean room, very serviceminded staff, thank you Akshansh and colleagues. Value for money.
7
731shirleyp
Cape Cod, Massachusetts
05/04/2026
“Great customer service”
We are still on our visit but wanted to post the exceptional customer service we had encountered leading up to our trip and upon arrival. A special note about Sebastian. He answered my pre questions promptly and knowing what a special occasion it was, provided us with a very good welcome and check … more
松
松灵 张
02/04/2026
“Above and Beyond: A Late-Night Check-in to Remember”
When I checked into the hotel yesterday around 10:00 PM, the front desk staff Gul and Akdhansh were very witty and humorous. They not only greeted me in Chinese but also gave me freshly baked cookies. When I asked for a room on a slightly higher floor, they helped arrange it for me. They also menti… more
5
50sam
Sydney, Australia
06/04/2026
“London Stay”
Very friendly and excellent service by Alfiya
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
6
Good
Based on 3 reviews
Service: 6
Cleanliness: 6
Room: 6
Facilities: 6
Location: 7
Breakfast: 7
Quality/Price: 6
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