Great Scotland Yard Hotel, Part Of Hyatt

“Wonderful London excursion”

Excellent location -easy access to buses and underground. Lovely hotel-great room, wonderful lobby and great bar on site. The staff also was so helpful-shout out to Shirley!!! She made the experience that much better!!

“Wonderful hotel”

We loved everything about the hotel. It is very centrally and conveniently located. The decor is beautiful and quirky in the best possible way. Staff is always helpful and attentive. We stayed at their standard suite and it was spacious and with a very comfortable layout. Housekeeping was multiple … more

We loved everything about the hotel. It is very centrally and conveniently located. The decor is beautiful and quirky in the best possible way. Staff is always helpful and attentive. We stayed at their standard suite and it was spacious and with a very comfortable layout. Housekeeping was multiple times a day but not intrusive (just put on dnd sign if not needed). Globalist breakfast was decent. The only thing that could use improvement is the quality of fruit at the buffet. Already planning to return!

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“Great location, great property”

Gorgeous hotel at a perfect location. Close to everything you want to see, yet feels like an oasis. Loved our room and the history and design of the hotel.

“Poor Air Conditioning Experience Leads to Sleepless Nights”

There were several things I really liked about Great Scotland Yard. The hotel was very clean and always smelled fresh. The breakfast was excellent each morning, and Lara at the front desk was incredibly friendly, welcoming, and helpful throughout our stay. We also enjoyed the bar, and the drinks we… more

There were several things I really liked about Great Scotland Yard. The hotel was very clean and always smelled fresh. The breakfast was excellent each morning, and Lara at the front desk was incredibly friendly, welcoming, and helpful throughout our stay. We also enjoyed the bar, and the drinks were very good. Unfortunately, I cannot consider this a true five-star hotel because of the air conditioning issues in Room 326. We had maintenance come to the room and attempt to fix the problem, but it never improved. On our final night, I called the front desk again and was told that maintenance had gone home for the evening, but someone would look into it and call me back. We never received a resolution. On the day of checkout, my fiancée also spoke with a staff member about the issue, but it didn’t appear that anything could be done. I genuinely wanted to give this hotel five stars because everything else about the stay was excellent. However, a hotel room’s primary purpose is to provide a comfortable place to sleep, and the lack of functioning air conditioning made that impossible. I had some of the worst sleep I’ve experienced in a hotel over those three nights. For a property charging $500–$600+ per night, a comfortable sleeping environment should be the bare minimum expectation. Until the air conditioning issues are addressed, I would have difficulty recommending this hotel to others. It wasn’t fun barely sleeping at night and waking up sweaty.

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