Description
Facilities: 405 rooms, including 6 junior suites, 5 suites, 53 single rooms and 322 double rooms, are located on 8 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A cloakroom, baggage storage service, safe, currency exchange servi… more
Location: This modern hotel is situated on bustling and fashionable Kensington High Street, a 5-minute walk from Olympia Exhibition Centre. Numerous shops, restaurants, bars and pubs are within easy reach. Links to public transport can be found in the immediate vicinity of the hotel.
Meals: Various dining options are available, including a non-smoking restaurant, a café and a bar. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, vegetarian dishes and children's meals can be prepared on request.
more
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Bowling
- Casino
- Computer room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Services
- 24-hour gym
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Hair dryer
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Wake-up call service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Spa
- Activities
- Golf course
- Golf course within 3 km
- Tennis court
- Accessibility
- Entrance with ramp
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Good
Based on 3913 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of London
Showing 5 featured reviews out of 3913 TripAdvisor reviews
M
Marce G
30/03/2026
“A simple stay, made special!”
I wanted to leave a very honest review about my stay at this hotel. Before arriving, I sent a special request and was honestly impressed by how quickly the hotel responded. When we got there, they had prepared a birthday surprise for my son—it was such a thoughtful and emotional detail, and it mea… more
G
GlobeTrotting112362
Scotland, United Kingdom
20/03/2026
“Lovely Stay”
I have stayed in this hotel many times in the past but have not been in London for a while. It was nice to come back - the staff are very attentive. I had an issue with very noisy neighbours and the front desk came up right away and attended to the issue. The location is ideal as there are bus s… more
E
Elysia S
22/02/2026
“Everything superb”
Had the most wonderful time at this hotel! Arrived with my 14 year old brother and the staff couldn’t be more superb and helpful! The young lady at the front desk on Saturday (I think it was her first day) was absolutely wonderful and made us feel so so welcome from the very get go. They upgraded… more
T
Tourist08300466204
Isle of Man, United Kingdom
02/04/2026
“Not the best, not the worst”
Arrived early around 2pm. Checked in with no problems at all. Room was ok, but if you want space, then the room I had definitely didn’t have much at all. It was an inside facing room, so the view out of the window was the vents and ducts for the air conditioning. Sent for dinner in the bar and r… more
J
Jeremy N
Corby, United Kingdom
22/02/2026
“Comfortable stay, but could easily be better”
I stayed for two nights on business, and found reception was polite and helpful. The room was a nice size and was very clean. The bed was comfortable getting to sleep a bit difficult as it was a bit creaky, I am average weight! The breakfast was a good selection for full English, however it was not… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 5 reviews
Service: 9
Cleanliness: 8
Room: 8
Facilities: 8
Location: 8
Breakfast: 9
Lunch/Dinner: 7
Quality/Price: 8
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.