Description
Facilities: The hotel was built in 1854. 364 rooms, including 10 junior suites, 23 suites, apartments, studios, single rooms and 194 double rooms, are located on 6 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage se… more
Location: This city hotel lies in the centre of London and enjoys direct links to Heathrow Airport. Hyde Park is just 500 m from the hotel and the famous Oxford Street is around 1 km away. Shopping venues as well as the nearest restaurants and bars are situated a mere 1.5 km from the hotel.
Meals: Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet, a lunch buffet and a dinner à la carte offer plenty of delicious variety. Vegetarian dishes and children's meals can be prepared on request.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Bowling
- Casino
- Computer room
- Dance hall
- Games room
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Smoking
- Smoke detector
- Smoking not allowed
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Cash machine at the hotel
- Cloakroom facilities
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Hair dryer
- Iron
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Postal service
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Children
- Childcare
- Children´s entertainment
- Cot
- Kids' board games
- Bars
- Coffee/tea in public areas
- Restaurants
- Breakfast buffet
- Breakfast in bed
- Buffet restaurant
- High chairs
- Kids buffet
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Children’s pool
- Gym and SPA
- Sauna
- Activities
- Golf course
- Golf course within 3 km
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 5841 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of London
Showing 4 featured reviews out of 5841 TripAdvisor reviews
S
Sandeep007
Wicklow, Ireland
03/04/2026
“Best London Hotel”
We had an amazing time at this hotel for 3 nights. All staff members were so friendly and Ratish at reception was definitely one of the best. Breakfast staff were excellent and Food was top class. Hotel has an old world charm but in a very elegant way. Rooms were clean and spacious. We all had a gr… more
S
shareefa M
02/04/2026
“Best service and comfort.”
Pleasant and friendly server. Helpful and always welcoming guests. Will definitely recommend to anyone.
S
Samuel F
01/04/2026
“Nice hotel with good quality of service”
The hotel location is perfect, you can enter the hotel directly from the Paddington station. The service at the hotel is exceptional, every staff provide supports that I need. Especially for Rohan, he is very friendly. As a gold member, the complimentary breakfast is very nice with a huge variety… more
P
Passport06955643514
01/04/2026
“One of the best”
This has been my go-to hotel in London for years. The location is perfect—close to everything—and the staff are incredibly welcoming. A special thanks to Khairunnesa in the breakfast room; she is always so helpful and greets everyone with a wonderful smile every morning.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 5 reviews
Service: 8
Cleanliness: 8
Room: 8
Facilities: 8
Location: 8
Breakfast: 9
Quality/Price: 7
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