Nomad London

“5 star service”

I have nothing but glowing things to say about this hotel and from a service perspective, it was the best of our UK/European Travels. The mood of the hotel is pretty epic. Dark and emotional- yet the atrium restaurant is light and so pretty. We had room 411- awesome space if you have a family a… more

I have nothing but glowing things to say about this hotel and from a service perspective, it was the best of our UK/European Travels. The mood of the hotel is pretty epic. Dark and emotional- yet the atrium restaurant is light and so pretty. We had room 411- awesome space if you have a family and value personality in a hotel. The front desk staff went way above and beyond. Free drinks because our room was ready 15 minutes past 3. A discount on a ride that had the smell of stale cigarettes and was hard on my chronically ill kiddo. When a hotel takes responsibility for minor inconveniences that are often beyond their control, I am always super impressed. The food was lovely. Sometimes slow service in the restaurant but everyone was pleasant and a more relaxed vibe is common in London. I mentioned our interest in the art and they had a whole folder printed out for us. I would not hesitate to stay again!!!!

less

“Excellent Service, Very Nice Restaurant”

This was my first visit, and I had quite a pleasant three night stay at the NoMad London. The staff are exceptional here: pleasant, helpful, and responsive to any concerns. The guest room corridors can be a bit of a dark, confusing maze here (the building was converted from an old magistrate court … more

This was my first visit, and I had quite a pleasant three night stay at the NoMad London. The staff are exceptional here: pleasant, helpful, and responsive to any concerns. The guest room corridors can be a bit of a dark, confusing maze here (the building was converted from an old magistrate court and police station, and reflects many of these historic elements), but the staff were helpful in pointing out the easiest path to and from the lobby. I was initially assigned a room that had some odd noise issues, because the pressure difference in the corridor caused heavy air flow around the doorframe, resulting in non-stop swooshing noises. Although I try not to be difficult, I know this would’ve been difficult to sleep with. Thankfully, the front desk staff recognized the issue immediately and personally visited two other guest rooms to find a replacement — and made a note so that I won’t be assigned to a noisy room next time I visit. The hotel is one of the nicer choices for Hilton Free Night Awards in London, with a high pounds-to-points ratio for Standard redemptions. As a Hilton Diamond member, I was able to use my complimentary breakfast credit in the centerpiece palm court atrium restaurant, Twenty8 NoMad. There was no buffet, but plentiful made-to-order options. I also tried the Steak Frites at Twenty8 one evening, and it was perfectly prepared. Service in the restaurant, just like the hotel, was polished and friendly. Note that there is no pool, but there is a basic gym for a hotel of this level, but there are convenient options nearby in Holborn or Covent Garden if you need more equipment to keep up your routine. Overall, I would gladly stay at this hotel again for work or for play.

less

“Outstanding Experience in a Rare Architectural Building!”

From start to finish we were treated like royalty. The location is central to so much that you quite literally can walk everywhere. The staff are seriously second to none. We received care from the moment we arrived to the time we departed. The attention to details personal and important to our exp… more

From start to finish we were treated like royalty. The location is central to so much that you quite literally can walk everywhere. The staff are seriously second to none. We received care from the moment we arrived to the time we departed. The attention to details personal and important to our experience were outstanding. The rooms are generous for a European hotel; the food was excellent and portions were realistic. The staff? WOW. We had a great time. The hotel proactively alerted us to a marathon that was going on during our stay which helped us plan ahead since we had a tour we needed to be on time for. Chocolate and champagne awaited us upon check in. The staff genuinely loved taking care of their guests and we felt especially pampered. The NoMad also had mindful supplies to help us manage the London weather. So not miss this magical hotel and staff in the heart of the theatre district in Covent Garden. 10/10 would book again!

less

“Highly Recommended”

We've been looking for a hotel in London where we will always stay because we like it so much. After six tries at other places, the NoMad may be the one. This is a lovely and nicely-designed hotel just across from the Royal Ballet and Opera in Covent Garden, which makes it extremely quiet. We we… more

We've been looking for a hotel in London where we will always stay because we like it so much. After six tries at other places, the NoMad may be the one. This is a lovely and nicely-designed hotel just across from the Royal Ballet and Opera in Covent Garden, which makes it extremely quiet. We went for the opera, so that was terrific. The building is beautiful, and the interior spaces are designed with great thought. The staff is unfailingly gracious, friendly, and helpful. The hotel contains a very good restaurant, as well as several fantastic bars. The Library Room is reminiscent of the Library Bar from the former NoMad in NYC but much more elegant. All together, I don't think I've had a better stay in London.

less