Park Hyatt London River Thames

“Luxury London retreat with impeccable hospitality”

I wanted to drop you a short note to thank the team for memorable stay at the Park Hyatt London. The property remains the top-notch sanctuary that we remember from our stay a year ago and there have been enhancements, for e.g. the much smoother breakfast experience. All of your associates have been… more

I wanted to drop you a short note to thank the team for memorable stay at the Park Hyatt London. The property remains the top-notch sanctuary that we remember from our stay a year ago and there have been enhancements, for e.g. the much smoother breakfast experience. All of your associates have been great - special shout-out to the doormen who are your sentinels guiding guests as we enter and leave the property (they have been incredibly helpful getting us transportation and assisting with luggage - always at the ready!); the breakfast room hosts and hostesses who ensure nobody stays hungry for too long; and the reception colleagues who are on standby to help with anything and everything and always with smiles and warmth. We can't wait to be back!

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“A True 5-Star Plus Experience at Park Hyatt London River Thames!”

Where do I even begin? The service from start to finish was strictly 5-star plus level. Every single staff member was exceptionally friendly, attentive, and welcoming. The Service & Dining Attentive Staff: Room service was prompt and extremely thoughtful throughout my stay. Outstanding Breakfast: T… more

Where do I even begin? The service from start to finish was strictly 5-star plus level. Every single staff member was exceptionally friendly, attentive, and welcoming. The Service & Dining Attentive Staff: Room service was prompt and extremely thoughtful throughout my stay. Outstanding Breakfast: The breakfast selection was excellent with a huge variety, plus the option to choose a delicious dish directly from the a la carte menu. The breakfast waiters were all wonderfully polite and attentive. Room & Views I stayed in a room on the 17th floor with a breathtaking river view. Express Elevators: Two dedicated elevators go straight to the 17th and 18th floors, which meant we literally never had to wait for a lift. The view from up there was just unbeatable! A Tiny Remark: The bedside alarm clock ticks quite loudly! 😂 You might want to take the battery out at night, otherwise, you'll be hearing that tick-tock all night long. Location & Transport The location is fantastic. You have two Underground lines, a National Rail station, and a major bus hub just a short walk away, making it super easy to get anywhere in London. Final Verdict The Park Hyatt London River Thames is a genuine 5-star plus hotel with absolute perfection in service and a wonderful team. I would stay here again in a heartbeat!

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“Great new, modern hotel that is highly recommended especially with Palak and Pierluigi”

Park Hyatt London has always been one of my favourite hotels in London, and my stay in early Jul was again a great experience. The hotel feels very new, clean and modern, and breakfast was great also. The Chinese restaurant is a gem and highly recommended. It's also around 5-10 min walk from two tu… more

Park Hyatt London has always been one of my favourite hotels in London, and my stay in early Jul was again a great experience. The hotel feels very new, clean and modern, and breakfast was great also. The Chinese restaurant is a gem and highly recommended. It's also around 5-10 min walk from two tube stations and bus station, so quite conveniently located. Would like to highlight two of the hotel team members that were most helpful and professional in particular. I was travelling with my sister and her kids, and originally when we checked in there were no adjacent rooms unless we changed one of the rooms to accessible room. Palak was really helpful in helping me changed to another adjacent room once it's available, and had been really knowledgeable and patient on sorting out everything we needed. She is really great and made this a wonderful trip for everyone. Pierluigi at concierge also went out of the way to help us locate a book that I ordered from Amazon for my niece's school work, which was initially misplaced to the mailroom at building apparently instead of at the hotel concierge. After some investigations, Pierluigi were not only able to locate the book but also went all the way to the restaurant to let us know (as we were checking out the next day and a bit worried). The professionalism and consistently reliable, helpful attitude really made our stay a very enjoyable one, notwithstanding it was the event week with Harry Styles concert, Wimbledon and World Cup so the hotel had very high occupancy. Highly recommend and can't wait to be back :)

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