Description
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services..
Located in London (London City Centre), Phoenix Hotel is within a 10-minute walk of Kensington Gardens and Portobello Road Market. This hotel is 0.7 mi (1.1 km) from Kensington Palace and 0.9 mi (1.5 km) from Hyde Park.. Distances are displayed to the nearest 0.1 mile and kilometer. Queensway - 0.2 km / 0.1 mi Kensington Gardens - 0.5 km / 0.3 mi Portobello Road Market - 0.8 km / 0.5 mi Kensington Palace - 1.1 km / 0.7 mi Paddington Central - 1.1 km / 0.7 mi Hyde Park - 1.4 km / 0.9 mi Kensington High Street - 1.6 km / 1 mi Royal Albert Hall - 2 km / 1.2 mi Imperial College London - 2.1 km / 1.3 mi Science Museum - 2.4 km / 1.5 mi Marble Arch - 2.5 km / 1.5 mi Park Lane - 2.5 km / 1.6 mi Natural History Museum - 2.7 km / 1.7 mi Westfield London Shopping Centre - 2.8 km / 1.7 mi Victoria and Albert Museum - 2.8 km / 1.8 mi The nearest airports are: London City Airport (LCY) - 21.5 km / 13.4 mi Heathrow Airport (LHR) - 24.7 km / 15.3 mi Gatwick Airport (LGW) - 92.4 km / 57.4 mi Luton Airport (LTN) - 50.7 km / 31.5 mi Farnborough (FAB) - 61.1 km / 38 mi The preferred airport for Phoenix Hotel is Heathrow Airport (LHR). . Near Portobello Road Market.
You can enjoy a meal at the restaurant serving the guests of Phoenix Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Entertainment
- Aerobics
- Computer room
- Karaoke
- Pool table
- TV lounge
- Parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Cash machine at the hotel
- Conference centre
- Fan
- Fax/photocopier
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Luggage storage
- Luggage storage
- Meeting room
- Newspapers
- Porter
- Public bathroom
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Wake-up call service
- Water slide
- Children
- Childcare
- Cot
- High chair
- Kid´s club
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Rooms for events / banquets
- Swimming pools
- Children’s pool
- Gym and SPA
- Spa
- Activities
- Mini golf
- Water park
- Accessibility
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 3203 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of London
Showing 5 featured reviews out of 3203 TripAdvisor reviews
F
fatih y
05/06/2026
“Value”
Hello, Breakfast was really nice. It was my first time in London so I don’t know if that’s the standart but I wish there was slippers for the room. My only problem was the heat, weather was really hot and as I understand UK generally is not really accommodated for this. It was pretty hot in the roo… more
8
899delian
03/06/2026
“I'll be back!”
really loved everything at your hotel (it's my second time), the location, the personel, the cleanliness . But in my room it was very hot and moist (outside were 34°C). I had at some point trouble sleeping. I know that was not your fault, so if I would come again to London, Phoenix would be my choi… more
V
Venture221879
03/06/2026
“A very positive experience at the Pheonix”
Stayed at Phoenix for weekend trip to London with group of friends. Excellent location with access to all modes of transport, including hop on/off Tours. Safe for walking and browsing local shops, pubs and eateries. Hotel management and staff very welcoming and helpful; lounge and seating areas cal… more
B
Barbara S
Phoenix, Arizona
02/06/2026
“Another nice stay at Phoenix Hotel London”
Enjoy staying at your hotel when in London. Very calm & restful decor. Love the wall tiles in the bathroom - very beautiful. A nice breakfast selection.
L
Laurie G
02/06/2026
“Who Could Ask for More”
Who could ask for more?! The Phoenix Hotel has an excellent location with Tube stops within minutes, Paddington Station within walking distance or one stop away, Hyde Park within easy walking distance, an excellent & affordable restaurant around the corner. The staff is welcoming, always helpful … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 169 reviews
Service: 8
Cleanliness: 9
Room: 7
Facilities: 8
Location: 9
Breakfast: 8
Quality/Price: 8
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