Description
Situated in London's city centre, the Phoenix Hotel is a short walk from Kensington Gardens and Portobello Road Market. This hotel offers complimentary Wi-Fi, concierge services, and a shared TV area. The 125 guestrooms feature private bathrooms with showers, complimentary toiletries, hair dryers, safes, and desks. Guests can dine at the hotel restaurant or enjoy a snack at the deli. A bar/lounge… more
You can enjoy a meal at the restaurant serving the guests of Phoenix Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Entertainment
- Computer room
- TV lounge
- Parking
- Parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Fan
- Fax/photocopier
- Hair dryer
- Iron
- Ironing equipment
- Luggage storage
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Wake-up call service
- Children
- Childcare
- Cot
- High chair
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Rooms for events / banquets
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
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Very good
Based on 3250 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of London
Showing 5 featured reviews out of 3250 TripAdvisor reviews
S
Scenic07424715447
06/08/2026
“Excellent hotel”
Had a lovely stay at this hotel. I came with my daughter and found it relaxed and quiet. Staff were lovely especially Marcella at reception. Location was perfect. Will definitely come back.
N
neoviw
29/07/2026
“Best stay I've had in London, excellent gluten free breakfast available”
I stayed at the Phoenix hotel for four nights and I had a really great experience. All of the staff were so so friendly, so polite and so welcoming! Literally every single one of them. I booked last minute and they were so accommodating, and considering I did book so last minute the price was reas… more
S
Silvana51
Dee Why, Australia
27/07/2026
“Great little hotel”
Great small hotel in a very convenient location within walking distance of two tube stations, plenty of cafes & restaurants along with good grocery shops. The staff at the hotel are friendly & helpful and they have a very good choice for breakfast.
1
180magedg
05/08/2026
“Good place to stay in London”
Very good location, staff is friendly, the room was clean, but small, no fridge, at the end it was a good place to stay for 3 days. I recommend it. Many thanks for everything.
J
Jason D
Prague, Czech Republic
04/08/2026
“Weekend away”
Clean, friendly, great location near the tube and some places to eat. We were there on some really hot days to AC would be the only thing we missed. We did not eat breakfast, so can’t comment there, looked like only Continental style.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 169 reviews
Service: 8
Cleanliness: 9
Room: 7
Facilities: 8
Location: 9
Breakfast: 8
Quality/Price: 8
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