Description
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services..
Located in London (London City Centre), Phoenix Hotel is within a 10-minute walk of Kensington Gardens and Portobello Road Market. This hotel is 0.7 mi (1.1 km) from Kensington Palace and 0.9 mi (1.5 km) from Hyde Park.. Distances are displayed to the nearest 0.1 mile and kilometer. Queensway - 0.2 km / 0.1 mi Kensington Gardens - 0.5 km / 0.3 mi Portobello Road Market - 0.8 km / 0.5 mi Kensington Palace - 1.1 km / 0.7 mi Paddington Central - 1.1 km / 0.7 mi Hyde Park - 1.4 km / 0.9 mi Kensington High Street - 1.6 km / 1 mi Royal Albert Hall - 2 km / 1.2 mi Imperial College London - 2.1 km / 1.3 mi Science Museum - 2.4 km / 1.5 mi Marble Arch - 2.5 km / 1.5 mi Park Lane - 2.5 km / 1.6 mi Natural History Museum - 2.7 km / 1.7 mi Westfield London Shopping Centre - 2.8 km / 1.7 mi Victoria and Albert Museum - 2.8 km / 1.8 mi The nearest airports are: London City Airport (LCY) - 21.5 km / 13.4 mi Heathrow Airport (LHR) - 24.7 km / 15.3 mi Gatwick Airport (LGW) - 92.4 km / 57.4 mi Luton Airport (LTN) - 50.7 km / 31.5 mi Farnborough (FAB) - 61.1 km / 38 mi The preferred airport for Phoenix Hotel is Heathrow Airport (LHR). . Near Portobello Road Market.
You can enjoy a meal at the restaurant serving the guests of Phoenix Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Entertainment
- Aerobics
- Computer room
- Karaoke
- Pool table
- TV lounge
- Parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Cash machine at the hotel
- Conference centre
- Fan
- Fax/photocopier
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Luggage storage
- Luggage storage
- Meeting room
- Newspapers
- Porter
- Public bathroom
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Wake-up call service
- Water slide
- Children
- Childcare
- Cot
- High chair
- Kid´s club
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Rooms for events / banquets
- Swimming pools
- Children’s pool
- Gym and SPA
- Spa
- Activities
- Mini golf
- Water park
- Accessibility
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 3175 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of London
Showing 5 featured reviews out of 3175 TripAdvisor reviews
D
Dee J
29/04/2026
“Excellent place fore the price on this strategic location”
Excellent service for the price in that area. Polite and friendly personal. Spacious and clean room for that price in this location, close to Hyde Park and to the underground station. Very good continental breakfast. Strategic but quiet location. Thanks a lot
C
Companion813876
27/04/2026
“Nice place to stay”
It was a nice experience staying with Phoenix hotel. My friends and I stayed for two nights on a three bed suite, the room was big enough for us and we had everything we needed. It was fresh and clean and I must mention the extremely comfortable bed. We also had a breakfast included which is also … more
P
Paula R
Rayleigh, United Kingdom
27/04/2026
“Great Location, great hotel.”
This is a lovely hotel in a great location, walking distance from Paddington and with Hyde Park and lots of other sites and shops close by. Our room was surprisingly large (perhaps because we requested single beds) with a lovely bathroom and large windows that actually opened (so no stuffy air con)… more
D
dougie18
Forres, United Kingdom
28/04/2026
“Review”
Good location, decent hotel. Advertised as having a bar, but never open.
I
Isabelle S
Neckargemund, Germany
27/04/2026
“Very nice and friendly hotel”
We enjoyed our stay very much. Bathrooms are a bit dated. Rooms are good and clean. Service is great and friendly, breakfast nice, even ok for vegans. We'll come back 👍🏻
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 169 reviews
Service: 8
Cleanliness: 9
Room: 7
Facilities: 8
Location: 9
Breakfast: 8
Quality/Price: 8
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.