The Botree London, Curio Collection By Hilton

“Modern hotel”

Lovely clean modern hotel. Upon arrival a slow check in however we was offered champagne on arrival. The room was spotless and very clean. USB-C plug sockets did not work throughout the room. I have spotted this in another review which seems to be an ongoing issue. We had dinner in LAVO restaurant … more

Lovely clean modern hotel. Upon arrival a slow check in however we was offered champagne on arrival. The room was spotless and very clean. USB-C plug sockets did not work throughout the room. I have spotted this in another review which seems to be an ongoing issue. We had dinner in LAVO restaurant downstairs it was amazing Italian food highly recommend. Pleasant stay.

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“Style over function”

I have just stayed at this hotel for one night. I was really looking forward to staying here but have been left quite disappointed. Although everything looked lovely in the room (king superior) just didn’t work as well as it should. The furniture and the design items were lovely, but the actual fu… more

I have just stayed at this hotel for one night. I was really looking forward to staying here but have been left quite disappointed. Although everything looked lovely in the room (king superior) just didn’t work as well as it should. The furniture and the design items were lovely, but the actual functionality of the room was a real let down. - strangely when I opened the door to the room it was straight into the marble bathroom. I have never seen this before and I just didn’t love it. - double sinks in the bathroom were very stylish but have really a high central tap so you can’t bend your head over the basin without whacking it on the tap. The taps are also so high that when you run the water it splashes everywhere when it hits the basin. - the toilet is in a glass fronted cubicle and oddly has a small sink over it which made it difficult to use the toilet without hitting the sink. 3 sinks for a very small room feels like overkill. - the shower was also in a glass fronted cubicle and, like the toilet has a tiny handle on the inside to pull it closed, but it is difficult to grip so closing the doors from the inside was challenging. - there are lots of panels with electronic switches on them but no instructions on what controls what. It was like a disco when trying to find out how to turn lights on or off. - the room had a tiny window overlooking an atrium so had no natural light. Not what I expected at this price point. A bit of daylight would have been nice. - because of the lack of light we had to sleep with a light on so we could find our way to the toilet cubicle in the night. Unfortunately the doors between the bathroom foyer and the bedroom section were frosted glass so there was no escaping the light. It would be nice if an eye mask was an in-room amenity :-) - a steamer was provided instead of an iron but there were no instructions on how to put water in it so I ended up using it a bit like an iron. - the chaise wasn’t actually in front of the tv (and the tv didn’t swivel) - it felt a bit like it had been put into the awkward corner to tick a box rather than be genuinely useful. There was also a small coffee table but again it couldn’t go in front of the chaise as there was no room and it was just kind of stuck at the end of the bed, again it felt like ticking the box to say that the room had a coffee table. - none of the usb c sockets worked and there were no plugs next to the bed. Even a Travelodge gets this right. - room service breakfast menu left on the bed but I just couldn’t work out how you could have breakfast in this room - literally no where to put a tray. - electronic curtains but they didn’t actually close properly. - the mini bar fridge was effectively a drawer as there was no cooling of anything in there. As an aside our general feeling about this particular room is that every effort has been made to turn, what was probably a cupboard, into a bedroom. Therefore if coming here for more than a night you might want to consider paying for a higher room category as I would hope they are a bit bigger and have natural light rather than a view of other rooms across a small dark atrium. So in summary, I wanted to love this hotel but I can’t love a hotel where the room doesn’t function well..

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