The Resident Kensington

“A quiet oasis in the nice neighborhood”

First, wonderful location: in the quiet area, 5 minutes’ walk to Earl’s court stations, with M&S food, Tesco express, pharmacy, cozy coffee shop[the Paul], close to tub station. Second, the friendly and helpful staff, helping my daughter to change the SIM card, recommend the good restaurants. I ca… more

First, wonderful location: in the quiet area, 5 minutes’ walk to Earl’s court stations, with M&S food, Tesco express, pharmacy, cozy coffee shop[the Paul], close to tub station. Second, the friendly and helpful staff, helping my daughter to change the SIM card, recommend the good restaurants. I cannot remember all the names; however, I would say all the staff have the same level of professionalism. Third, it’s really suitable for family visit. We are in the higher floor, only 4 rooms. It’s so quiet and we really have good rest after the day time tour.

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“They say staff make a place...this place proves it. ”

Just returned from a nights stay in the resident with my mum and 2 sisters. I had trawled the internet looking for somewhere that was going to strike the right balance of a convenient location, comfortable and not too expensive and The Resident looked the perfect option. Earls court is on 3 differ… more

Just returned from a nights stay in the resident with my mum and 2 sisters. I had trawled the internet looking for somewhere that was going to strike the right balance of a convenient location, comfortable and not too expensive and The Resident looked the perfect option. Earls court is on 3 different tube lines so it is easy to get wherever you need. The hotel is a really quick walk (I'd say only 4 minutes if you come out of the right exit) from earls court station down a well lit and safe residential street. We arrived 2 hours before check in at 1pm just expecting to drop our bags and were greeted by the friendliest staff who were happy to check us in to one of the rooms that was ready and rang us 30 minutes later to say the other room was ready and that they would bring the key to us. We had booked two standard room but were really kindly upgraded to a superior room as I had mentioned that it was my sister's 40th birthday. The standard room was small and fairly basic but perfectly clean and well equipped. The superior room however was much more spacious and had some lovely amenities such as a fully stocked Nespresso machine. The staff had really kindly set up balloons, a card and complimentary wine for my sister which was such a special touch for her. We were back and for that day and the staff were always very pleasant and helpful. We all had a very comfortable sleep although advanced warning that the Aircon is quite powerful and needed a bit of adjusting in the night. There is unfortunately some building work happening in the next house along which woke us up at 8am but these things can't be helped. Check out wasn't until 11am which I thought was extremely generous and the staff we more than happy to store our bags until we collected them around 5pm. Nothing seemed too much trouble for them. Overall a really pleasant and comfortable stay that was really made by the wonderful personal touches and behaviour of the staff.

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“Happy to recommend the Resident Kensington”

The staff was very nice, the room was clean and comfortable, and the location was great with easy access to restaurants and the underground. We would be happy to stay again.

“Good value for basic and affordable accomodation in London”

The hotel is actually in Earl's Court, making it convenient to arrive by Underground from Heathrow without having to transfer trains. I found the hotel and staff great with some exceptions. I was booked in a Superior room on the top floor. The room and bathrooms were spacious and I particularly l… more

The hotel is actually in Earl's Court, making it convenient to arrive by Underground from Heathrow without having to transfer trains. I found the hotel and staff great with some exceptions. I was booked in a Superior room on the top floor. The room and bathrooms were spacious and I particularly liked the skylight in the bathroom. London was going through a heat wave when I visited and unfortunately the AC in that room made a knocking sound throughout the night and it was impossible to sleep. I brought this up with hotel staff and asked to be relocated. They obliged and gave me an acceptable credit for the first night's inconvenience. I wish I didn't have to pack up again and move but I found it necessary to ensure that could sleep the remaning nights. The hotel is generally fine if you know that it is not full service, meaning no restaurants or bars on site. The reception lounge area was pleasant but I found it shocking that the actual check in area walls were so absolutely filthy. A properly maintained hotel would have surely painted that as it's such a noticable area and it's the first thing guests see when they check in. I'm sure this will be addressed but I'm surprised that management hasn't found a need to address such general upkeep. Other than these minor gripes, I had a good stay. It wasn't my first time in London so I didn't mind the quieter less touristy location of Earl's Court. But for those that are here for the first time with an intent to visit the main center of London such as Covent Garden, Soho etc, this further from the center location could get tiring if you have to take the Underground numerous times, but I was totally fine with it as the Underground is very efficient. With that said, you still have completely walkable gems in the area such as the V&A and Natural History Museum as well as beautiful Holland Park with its lovely Kyoto Garden. By Earls Court station, you also have a few coffee shops such as Over Under and Paul for pastries and coffee as well as some good value lunch options such as Leon, Nando's and Hulal Guys.

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