Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. To ensure guests a comfortable and relaxing stay, the hotel provides various services and facilities, including a library, a laundry service and a conference room. Wireless internet access is provided in public areas. Guests arriving by car can park their vehicles in the car park.
Meals: A number of specialities await guests in the air-conditioned, non-smoking restaurant. A fortifying breakfast is served daily.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Reception
- Reception
- Parking
- Nearby parking
- Wi-Fi
- Wi-Fi
- Services
- Conference centre
- Hair dryer
- Library
- Safe
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 1971 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Madrid
Showing 5 featured reviews out of 1971 TripAdvisor reviews
S
SANDY-CSHORE
Falkirk, United Kingdom
23/08/2025
“Superb value and great location”
Absolutely cannot fault the place for the price that was paid. We had an inside facing room but still had 100% privacy with window open. Rooms clean Staff friendly and helpful Check in smooth Early check in allowed Great bathroom Towels and toiletries provided Hotel is perfectly located for all … more
J
James V
09/07/2025
“Great base from which to explore Madrid”
This was my first trip to Madrid and I picked the perfect hotel in this one. Literally 10 metres from Gran Via metro station, it’s ideally situated for exploring the city, and within easy reach of Chueca, Plaza Mayor and other tourist spots. In addition to the great position, this hotel really com… more
A
ANAAYESHA
CARACAS, VENEZUELA
26/06/2025
“A highly recommended hotel. and cute hotel.”
We had a very nice stay of three nights in this beautiful and cute hotel. It's located on Gran Via, the tourist heart of Madrid. The staff is very attentive. The breakfast is varied. The rooms are nice and comfortable. My only recommendation would be to install non-slip mats in the bathtub. Other… more
S
Saloni N
Playa del Carmen, Mexico
14/02/2026
“Excellent breakfast and breakfast room.”
So I promised this review a long time ago. This is an inexpensive, acceptable hotel right in the heart of Madrid, and within an easy walk to everywhere you might want to go. What makes this place truly special is the breakfast room overlooking the Gran Via. I'd get there right at 7 am, and watch th… more
M
mikebF1078BV
Wigan, United Kingdom
15/06/2025
“Good Value , great base to explore Madrid”
The hotel has basic facilities but it is clean and all the staff are very helpful…. Francisco (Paco) in the breakfast area was fantastic so friendly and a lovely man….. location is perfect to see the city Centre ….the Wi-Fi was hit and miss but apart from that we had a great 4 night stay
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 70 reviews
Service: 8
Cleanliness: 8
Room: 7
Facilities: 7
Location: 10
Breakfast: 8
Quality/Price: 7
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.