Description
Facilities: The hotel has 2 suites, 13 single rooms and 80 double rooms, which are located on 7 storeys and are reachable by lift. Multilingual staff (English, German, French) at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tou… more
Location: The hotel is located in the heart of Madrid, only a 3-minute walk from Gran Via and the city’s main commercial area with numerous bars, restaurants and shops. Puerta del Sol is only 15 minutes’ walk away and the hotel offers easy access to the famous Royal Palace and to the Sabatini Gardens. Madrid Barajas Airport is about 12 km from the hotel.
Meals: Dining facilities include a restaurant with air conditioning, a breakfast room, a café and a bar. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Cinema
- Disco / DJ
- Entertainment
- Live music
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Parking (extra charge)
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Iron
- Library
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Private pool
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Seasonal outdoor pool
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Vending machines
- Wedding service
- Children
- Babysitting service
- Childcare
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Vending machines
- Restaurants
- All inclusive
- Breakfast buffet
- High chairs
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Poolside sun loungers
- Gym and SPA
- Gym
- Spa
- Activities
- Bike rental
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 3568 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Madrid
Showing 3 featured reviews out of 3568 TripAdvisor reviews
R
RumJumbie
Charleston, South Carolina
13/04/2026
“Comfort, Service, and the Best Location”
We were a little concerned when we first learned that this hotel was the one selected for us to stay as part of a family package for the LaLiga futbol/soccer showcase we were bringing our nephew to attend in Madrid. The reviews were mixed. With further research, we learned the hotel had undergone… more
B
bijayamatya
Kathmandu
24/01/2026
“Avoid room with the Pillars”
Hotel with good location, but some rooms have pillars in the rooms making it inconvenient to move around. They have good rooftop garden.
J
Jessica B
04/03/2026
“it's not worth the price”
The room wasn't particularly well-maintained. The bathroom was terrible. The bathroom fan was broken from day one. We reported it to reception on the second day. The shower glass was cracked, the wall was moldy, the shower buttons were broken, and the drain was broken. For a 4-star hotel, it's not … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 29 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 8
Location: 10
Breakfast: 9
Quality/Price: 8
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