Description
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.. Featured amenities include a business center, limo/town car service, and express check-out. Limited parking is available onsite..
With a stay at The Palace, a Luxury Collection Hotel, Madrid, you'll be centrally located in Madrid, steps from Thyssen-Bornemisza National Museum and Congress of Deputies. This luxury hotel is 0.2 mi (0.3 km) from Fountain of Neptune and 0.4 mi (0.6 km) from National Prado Museum.. Distances are displayed to the nearest 0.1 mile and kilometer. Paseo del Prado - 0.1 km / 0.1 mi Thyssen-Bornemisza National Museum - 0.1 km / 0.1 mi Congress of Deputies - 0.1 km / 0.1 mi Fountain of Neptune - 0.2 km / 0.1 mi Parroquia Jesus de Medinaceli - 0.3 km / 0.2 mi House-Museum of Lope de Vega - 0.3 km / 0.2 mi National Prado Museum - 0.3 km / 0.2 mi Teatro de la Zarzuela - 0.3 km / 0.2 mi Plaza de Santa Ana - 0.4 km / 0.3 mi Calle de Alcalá - 0.5 km / 0.3 mi Gran Via - 0.5 km / 0.3 mi Royal Botanical Garden - 0.5 km / 0.3 mi CaixaForum Madrid - 0.7 km / 0.4 mi Puerta del Sol - 0.7 km / 0.4 mi Plaza de Cibeles - 0.8 km / 0.5 mi The preferred airport for The Palace, a Luxury Collection Hotel, Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD) - 15.6 km / 9.7 mi . Near National Prado Museum.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Dance hall
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Paid parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Shoe shiner
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Kids' TV channels
- Bars
- Bar
- Coffee/tea in public areas
- Restaurants
- Breakfast buffet
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Free access to gym
- Gym
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 5357 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Madrid
Showing 5 featured reviews out of 5357 TripAdvisor reviews
C
Carlos Z
Urbanna, Virginia
02/05/2026
“Palace Hotel Madrid”
Spent on week at the Palace Hotel. Loved every second of it. It has maintained its classic appeal and added great service to it. Breakfast in the dome is fantastic and drinks at the bar are exquisite. The bar staff is particularly welcoming. Have stayed at other luxury hotels in Madrid, they a… more
C
Cassietrip
Lafayette, California
26/04/2026
“Perfection!”
We absolutely loved our stay here. The doormen are sweet and helpful, check in was friendly and quick and all wait staff were friendly. Our rooms were enormous with massive, comfortable beds. The bathrooms were large, with a beautiful mosaic in the shower, soft towels and wonderful products. Full-s… more
L
LisaMNewJersey
New Jersey
06/04/2026
“Luxurious yet comfortable!”
Luxurious, immaculate, newly renovated property filled with gorgeous chandeliers, stained glass and marble with comfortable rooms and modern necessities. It is well situated near many sites yet quiet for sleeping as our room faced the courtyard. Restaurant and bar servers are very attentive and f… more
W
Walker F
28/03/2026
“Great”
Amazing service and amazing rooms I I really liked that they had multiple different restaurants inside and a lot of different food options
S
SaudA303
20/04/2026
“Outstanding experience but…”
Upon check-in, I expressed my gratitude to Gabriella at the reception. She was attentive to our stay satisfaction and ensured that our needs were met. Especially, when she learned that our trip was a special occasion, our honeymoon, she elevated our experience at The Palace to a luxurious and memor… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 38 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 9
Location: 10
Breakfast: 10
Quality/Price: 9
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