Description
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.. Featured amenities include a business center, limo/town car service, and express check-out. Limited parking is available onsite..
With a stay at The Palace, a Luxury Collection Hotel, Madrid, you'll be centrally located in Madrid, steps from Thyssen-Bornemisza National Museum and Congress of Deputies. This luxury hotel is 0.2 mi (0.3 km) from Fountain of Neptune and 0.4 mi (0.6 km) from National Prado Museum.. Distances are displayed to the nearest 0.1 mile and kilometer. Paseo del Prado - 0.1 km / 0.1 mi Thyssen-Bornemisza National Museum - 0.1 km / 0.1 mi Congress of Deputies - 0.1 km / 0.1 mi Fountain of Neptune - 0.2 km / 0.1 mi Parroquia Jesus de Medinaceli - 0.3 km / 0.2 mi House-Museum of Lope de Vega - 0.3 km / 0.2 mi National Prado Museum - 0.3 km / 0.2 mi Teatro de la Zarzuela - 0.3 km / 0.2 mi Plaza de Santa Ana - 0.4 km / 0.3 mi Calle de Alcalá - 0.5 km / 0.3 mi Gran Via - 0.5 km / 0.3 mi Royal Botanical Garden - 0.5 km / 0.3 mi CaixaForum Madrid - 0.7 km / 0.4 mi Puerta del Sol - 0.7 km / 0.4 mi Plaza de Cibeles - 0.8 km / 0.5 mi The preferred airport for The Palace, a Luxury Collection Hotel, Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD) - 15.6 km / 9.7 mi . Near National Prado Museum.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Dance hall
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Paid parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Shoe shiner
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Kids' TV channels
- Bars
- Bar
- Coffee/tea in public areas
- Restaurants
- Breakfast buffet
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Free access to gym
- Gym
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 5353 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Madrid
Showing 5 featured reviews out of 5353 TripAdvisor reviews
W
Walker F
28/03/2026
“Great”
Amazing service and amazing rooms I I really liked that they had multiple different restaurants inside and a lot of different food options
L
lawlessgal
Arkansas
27/03/2026
“Lovely stay - worth it.”
We have been here for five nights. Love the hotel. Housekeeping is superb! The room is lovely and perfectly quiet. There is a super nice doorman from Haiti - I can’t remember his name but wanted to call him out. Service in the bar downstairs was generally very good . We didn’t do the breakfast … more
C
chmido
Richmond, Virginia
25/03/2026
“Just wow!!”
Wow! Everything felt newly renovated in our large rooms which were so well appointed. The breakfast was probably one of the best buffet breakfasts we have ever had abroad (especially the omelets and the woman cutting slices of iberico ham at the carving station). Friendly staff, great location, an… more
T
tinkers234
London
23/03/2026
“A wonderful hotel”
The hotel is well located and in easy walking distance to many of the sights and the popular Las Letras area which has many restaurants and tapas bars. The rooms were delightfully furnished and very comfortable. They are also spotlessly clean. Great toiletries by Bredo in the bathroom. Staff ver… more
G
GuyaneseMadness
Scottsdale, Arizona
19/03/2026
“Outstanding stay as usual!”
We have stayed at this hotel a couple times before and didn't hesitate to to choose it once again on a trip to Madrid. We checked in at night and it wasn't busy, so check in was a very speedy process. The room was beautiful and immaculately clean. We loved the enormous shower area and all of the … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 38 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 9
Location: 10
Breakfast: 10
Quality/Price: 9
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