Description
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.. Featured amenities include a business center, limo/town car service, and express check-out. Limited parking is available onsite..
With a stay at The Palace, a Luxury Collection Hotel, Madrid, you'll be centrally located in Madrid, steps from Thyssen-Bornemisza National Museum and Congress of Deputies. This luxury hotel is 0.2 mi (0.3 km) from Fountain of Neptune and 0.4 mi (0.6 km) from National Prado Museum.. Distances are displayed to the nearest 0.1 mile and kilometer. Paseo del Prado - 0.1 km / 0.1 mi Thyssen-Bornemisza National Museum - 0.1 km / 0.1 mi Congress of Deputies - 0.1 km / 0.1 mi Fountain of Neptune - 0.2 km / 0.1 mi Parroquia Jesus de Medinaceli - 0.3 km / 0.2 mi House-Museum of Lope de Vega - 0.3 km / 0.2 mi National Prado Museum - 0.3 km / 0.2 mi Teatro de la Zarzuela - 0.3 km / 0.2 mi Plaza de Canalejas - 0.4 km / 0.3 mi Plaza de Santa Ana - 0.4 km / 0.3 mi Calle de Alcalá - 0.5 km / 0.3 mi Gran Via - 0.5 km / 0.3 mi Royal Botanical Garden - 0.5 km / 0.3 mi Puerta del Sol - 0.7 km / 0.4 mi Plaza de Cibeles - 0.8 km / 0.5 mi The preferred airport for The Palace, a Luxury Collection Hotel, Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD) - 15.6 km / 9.7 mi . Near National Prado Museum.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Dance hall
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Paid parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Shoe shiner
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Kids' TV channels
- Bars
- Bar
- Coffee/tea in public areas
- Restaurants
- Breakfast buffet
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Free access to gym
- Gym
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Skiing
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
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- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 5366 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Madrid
Showing 4 featured reviews out of 5366 TripAdvisor reviews
N
nikkib82
Naperville, Illinois
05/08/2026
“Excellent stay”
What a lovely family stay we had. The service was excellent. The rooms were lovely. And the concierge staff were so helpful. Make sure you take a moment in the afternoon to visit the bar and sit under the beautiful stained glass dome.
C
cocosf
San Francisco, California
29/07/2026
“Fabulous Experience!”
We had a wonderful stay and can't thank the entire staff enough for their exceptional hospitality. From the moment we arrived, Natalie made us feel genuinely welcome and took such great care of us. We immediately knew we had chosen the right hotel. In addition to wonderful service, the rooms were… more
6
680daniak
20/07/2026
“Jovial hotel”
A jovial hotel.The rooms are renovated and quite spacious the service is excellent and breakfast is varied and delicious .I it located at a walking distance between Gran Via and Serrano .However the concierge recomendations for restaurants were half half
S
SPJAZ
Montreal, Canada
23/07/2026
“Good but not great”
Booked a premium view street view. We were assigned room on the 6th floor. Beware these have smaller windows and our view was nothing like the pictures - basically rooftops of an inner courtyard- not sure because we really couldn’t tell. Room and bathroom are nice. Bed comfortable. Service good par… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 38 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 9
Location: 10
Breakfast: 10
Quality/Price: 9
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