Description
Facilities: The hotel welcomes guests in a 12-storey building with a lift and 143 non-smoking rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking… more
Meals: Various dining options are available, including a non-smoking restaurant, a breakfast room, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and gluten-free meals can be prepared on request. In addition, special catering options and snacks are available.
- Other
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Reception
- Multilingual staff
- Reception
- Entertainment
- Disco / DJ
- TV lounge
- Parking
- Nearby parking
- Pets
- No pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Services
- Conference centre
- Fax/photocopier
- Sun terrace
- Children
- Children´s entertainment
- Cot
- Bars
- Bar
- Snack bar
- Gym and SPA
- Spa
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 2717 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Madrid
Showing 3 featured reviews out of 2717 TripAdvisor reviews
L
Leo B
Thailand
14/03/2026
“Good stay, good location but no water boiler and coffee/tea set in the room”
We stayed at Vincci Capitol Hotel from 7–13 March, and overall it was a very pleasant experience. The hotel upgraded us to a room with a view, and from Room 620 on the 6th floor we had a nice view of Gran Vía The location is excellent, right in the center and in front of metro station Callao. Most … more
T
Tara q
24/02/2026
“Amazing”
Great hotel great service great staff especially from the resection christina p and victoria thanks alote
A
Alvarogr0
Madrid, Spain
17/02/2026
“Supreme”
An historic building in the heart of the city, with an impeccable staff and rooms with open sky panoramic views of Madrid.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 39 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 10
Breakfast: 9
Quality/Price: 8
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.