Description
Facilities: The resort has a lift and features 395 rooms and 6 suites. The reception desk is open round the clock. Amenities available at the resort include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The complex has a range of facilities for gu… more
Location: This hotel is nestled on the first-class beach of Batu Feringghi amidst a lush landscape of tropical vegetation. Against this backdrop guests are able to enjoy the comfort and hospitality of Penang. The hotel is just 16 km from Georgetown and 30 km from Penang Airport. Penang Island is linked to the mainland by the Penang Bridge spanning 13.5 km across the channel, and the island's numerous attractions include sandy beaches, a diverse culture and heritage as well as fine food and shopping.
Meals: Dining facilities include a caf and a bar. Warm hospitality and a cosy atmosphere await guests in 2 non-smoking restaurants. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Half board can be booked. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.
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- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Dance hall
- Games room
- Mini golf
- Pool table
- Shops in hotel
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cloakroom facilities
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Ironing equipment
- Library
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Sun terrace
- Terrace
- Vending machines
- Wake-up call service
- Water slide
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Game area
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Beach bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Menu for diabetics (on request)
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Activities
- Beach volleyball
- Golf course
- Golf course within 3 km
- Mini golf
- Table tennis
- Tennis court
- Water park
- Accessibility
- Entrance with ramp
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 4496 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Batu Feringghi
Showing 5 featured reviews out of 4496 TripAdvisor reviews
S
shanandsuz
Bundaberg, Australia
01/06/2026
“Relaxing indulgence”
Prime location, so close to all the great street food and Long Beach, right on the beach. Rooms are well equipped and balcony is great so sit out on and watch the sunset. Buffet breakfast is extensive and definitely worth paying for as inclusive. Great value for money for a very nicely presented … more
M
Madam_Rosee
07/05/2026
“Best Place For Family Getaway”
We had a wonderful family stay at Shangri-La Golden Sands, Penang and it truly exceeded our expectations. We stayed in the Sands Adventure Suite and it was absolutely perfect for families with children. The suite was spacious, very comfortable, and thoughtfully designed with a fun in-room playgro… more
D
Dennis A
15/04/2026
“Fantastic holiday”
We’re on the last day of an 8 night stay at this fabulous hotel. Before travelling, we were a little apprehensive based on some of the negative reviews on TripAdvisor. However, our experience has been extremely positive: all of the staff are friendly and go above and beyond to assist; the pool area… more
S
santanacarly
Cheriton Fitzpaine, United Kingdom
11/04/2026
“Wonderful place... Don't listen to the bad reviews.”
My son and I are staying here at the moment...I can't understand the bad reviews? We are having such a lovely time.. The staff are so sweet, friendly and accommodating. My son loves the pools and I get a chance to relax and having a lovely massage from Mimie. The breakfast had so much choice, it's … more
M
Mohd S
Malaysia
31/05/2026
“Great Family Stay with Beautiful Sea View & Relaxing Atmosphere”
Stayed here for 3D2N from 30 May to 1 June 2026 in the Executive Sea View room with family. Overall, we enjoyed the stay. The room was comfortable and spacious, and the sea view from the balcony was really nice. Sitting outside and enjoying the view was probably one of our favourite moments during … more
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