Kali Ciudadela Mexico City

“A Definite Recommendation”

Nice hotel, nice rooms, and quiet. About a 20 to 25 minute walk to parts of the city with popular attractions. Enjoyed daily buffet breakfast wh was included. Often took advantage of the filtered water machine and push of the button coffee machine for our frequent servings of free water and Cafe… more

Nice hotel, nice rooms, and quiet. About a 20 to 25 minute walk to parts of the city with popular attractions. Enjoyed daily buffet breakfast wh was included. Often took advantage of the filtered water machine and push of the button coffee machine for our frequent servings of free water and Cafe Americanos located near the front desk. Staff were friendly and helpful. Special shout out to Becky (front desk) and Laura (housekeeeping). Would definitely recommend.

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“Average hotel; would not return”

I stayed for 9 nights early to mid-November in a standard queen room. The hotel is in a fairly good location, I walked everywhere and Balderas metro station is a block away. The street the hotel is on has a lot of mechanic shops, hardware supply stores, things like that. So while it may not be a li… more

I stayed for 9 nights early to mid-November in a standard queen room. The hotel is in a fairly good location, I walked everywhere and Balderas metro station is a block away. The street the hotel is on has a lot of mechanic shops, hardware supply stores, things like that. So while it may not be a lively main street with tourist shops or restaurants, I certainly never felt unsafe even as a solo female traveller. The staff were great, very friendly and professional. The hotel is very clean, both in common areas and in the rooms. Free coffee is always available in the lobby. Everything is modern and well decorated. The bed is comfortable, the AC works well, and there is a safe in the room. The shower is large, water pressure and hot water were great the entire time. There was a water bottle refill station right outside my room. The breakfast was well done. Staples like eggs, breads, pastries, pancakes, yogurt, and fruit did not change, but the hot items did so it was great to have some variety each day, especially since my stay was fairly extended. Now for the downsides. First, I was given a room on the ground floor, so while the room did technically have a window, it was heavily frosted over for privacy and had security bars for safety. This all meant zero daylight. I did not like having a room with essentially no window. Second, sound is definitely an issue. My room was located down a hall away from the main lobby, and I could clearly hear a baby on the other side of the hotel, on another floor, in their room with their doors closed. The design of the place echoes and sound carries very easily. I could also hear all street noise as if the window was wide open. Having said all of this, at night it was quiet, and I had no issues sleeping. But if you like to sleep in, you definitely cannot do that here. And third, the main downside was the extremely unreliable Wi-Fi. I had work to do throughout my stay and most days could not connect to do any of it. I had connections issues both in my room as well as in the lobby. This was extremely frustrating and considering the price I paid to stay here, certainly not acceptable. As much as I wanted to like this hotel, I would not stay again. Considering the price, this hotel should at least have reliable wi-fi. Add in an essentially windowless room and sound issues and I don't recommend this hotel, unfortunately.

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