Description
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a steam room. Additional features at this hotel include complimentary wireless internet access and a reception hall.. Featured amenities include a 24-hour front desk and multilingual staff. Free self parking is available onsite..
When you stay at Cristalino Lagoon Front Hotel Restaurant & SPA in Bacalar, you'll be on the waterfront, a 4-minute drive from Lake Bacalar and 6 minutes from Laguna Bacalar Ecological Park. This hotel is 0.6 mi (0.9 km) from Cenote Esmeralda and 0.9 mi (1.4 km) from Cenote Negro.. Distances are displayed to the nearest 0.1 mile and kilometer. Cenote Esmeralda - 0.4 km / 0.3 mi Lake Bacalar - 1.3 km / 0.8 mi Cenote Cocalitos - 1.3 km / 0.8 mi Cenote Negro - 1.4 km / 0.9 mi Cenote Azul - 1.8 km / 1.1 mi Municipal Spa of Bacalar - 2.1 km / 1.3 mi Fort of San Felipe - 2.7 km / 1.7 mi Canal de los Piratas - 2.8 km / 1.7 mi Laguna Bacalar Ecological Park - 3.2 km / 2 mi Polytechnic University of Bacalar - 6.7 km / 4.2 mi Laguna Milagros - 27.5 km / 17.1 mi Palacio Municipal De Othon P. Blanco - 38.1 km / 23.7 mi Chetumal Ferry Terminal - 38.9 km / 24.2 mi Explanada de la Bandera - 38.9 km / 24.2 mi Palacio de Gobierno - 38.9 km / 24.2 mi The nearest airports are: Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37.8 km / 23.5 mi Corozal (CZH) - 49.5 km / 30.7 mi . Near Cenote Esmeralda.
At Cristalino Lagoon Front Hotel Restaurant & SPA, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee..
- Other
- Air conditioning
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Disco / DJ
- Parking
- Nearby parking
- Parking
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Café
- Car rental
- Coffee machine
- Conference centre
- Garden
- Hair dryer
- Hairdresser / Barber
- Luggage storage
- Meeting room
- Picnic area
- Public bathroom
- Room service
- Safe
- Sale of tours
- Security
- Sun terrace
- Terrace
- Trouser press
- Bars
- Bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Outdoor pool
- Poolside sun loungers
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Beach volleyball
- Diving
- Golf course
- Snorkelling
- Accessibility
- Not wheelchair accessible
- Check-in/Check-out
- Deposit:
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- General
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- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 31 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Bacalar
Showing 5 featured reviews out of 31 TripAdvisor reviews
G
garybro2
Spokane, Washington
03/03/2026
“Great restaurant and service”
We only ate at the restaurant...great food and service. Hotel was beautiful. Highly recommend restaurant.
L
Lori N
01/03/2026
“Cristalino Hotel in Bacalar”
I booked 2 nights for my husband’s Birthday and we are thrilled with our choice of hotels. From the second we walked into reception every detail was perfect. The service and hospitality, the room, the gardens . And “The View” from our room , from the restaurant and the docks , was absolutely stunni… more
E
Erika K
Westford, Massachusetts
07/02/2026
“Surprisingly stingy on room coffee, but otherwise nice”
We are often a get-up-and-explore kind of couple, but since in Bacalar it’s the water we want to explore, we opted for a lakefront resort. Our room is very nice, and the view of the water from our balcony is soooo nice. The tree canopy is high so you get the feel of nature, without it blocking the… more
P
Pamela S
12/05/2025
“A fantastic stay!!!”
My mom and I had a fantastic stay in this hotel, the place is amazing, the staff is super kind and friendly, the view and architecture make you enjoy so much Bacalar!!!! The food is incredible!!! The rooms are comfortable and very clean, at night it is very peaceful…
S
SAWhetherly
London, United Kingdom
05/03/2026
“Slightly different”
A good hotel, rooms fine but was taken aback by being charged for the tea and coffee provided. Never has this happened to me anywhere in the world. The sensors went off in the bathroom at 3am and the light loudly clicked on and off every minute until some one came at 6am to disconnect. It happened… more
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