Hotel Casa Real Del Café

“Awesome!”

We loved our stay at this beautiful boutique hotel.The girl at reception was extremely helpful. She had a lot of useful information for us and was very patient. The restaurant food was excellent. The service we received in the restaurant was fantastic. The rooms were spacious and spotless. We enjo… more

We loved our stay at this beautiful boutique hotel.The girl at reception was extremely helpful. She had a lot of useful information for us and was very patient. The restaurant food was excellent. The service we received in the restaurant was fantastic. The rooms were spacious and spotless. We enjoyed the jacuzzi too. The spa offered a nice variety of massages and Angelos was an amazing masseuse. Would definitely go back. This is the best place to stay in Coatepec. Great location and very quiet!

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“Nice hotel with lots of potential.”

If seeing places not meet their potential frustrates you, then don't stay here. We chose this hotel as it was rated well in the Lonely Planet guide, which promised a renovated colonial hotel with amazingly tiled bathrooms. Well... maybe one room in the hotel has that. They've built a modernish f… more

If seeing places not meet their potential frustrates you, then don't stay here. We chose this hotel as it was rated well in the Lonely Planet guide, which promised a renovated colonial hotel with amazingly tiled bathrooms. Well... maybe one room in the hotel has that. They've built a modernish four story structure behind the main hotel plaza that has small, dark rooms with tiny bathrooms. Make sure you ask for the rooms off the casona courtyard, those seem to be larger and better appointed. Another disappointment is the lack of screens on the windows. The climate in Coatepec is delightful for most of the year, and one thing I was looking forward to was sleeping with my windows open for the night breeze and evening rains to lull me to sleep. Nope. Voracious mosquitoes abound, so we had to shut up all the windows each eve. Another missed opportunity is the quality of the coffee. For a place that prides itself on coffee culture, and claims to be owned by local coffee farmers, their coffee offerings were... standard drip coffee of mediocre quality. Come on! We are IN Coatepec, the capital of coffee, knock my socks off! Nope. And the kitchen closes at 2pm, so if you'd like to mull the evening rain from the shelter of the casona courtyard with a steaming cup of anything, forget it. Anyway... on the positive side, if you want to know what it's like to sleep with pitch black and silence, this is the hotel... wow, it's quiet at night, and dark. Fantastic! The location is good too, an easy walk to the center of Coatepec and it's various sights. It was our base of operation to explore the area too, like Xico and Xalapa, and it served that role very well, with adjacent parking easily accessible. They were helpful in setting up a really nice coffee themed tour of the area. All in all, the hotel could do so much more. They should raise their prices a bit and focus on improving the rooms around the courtyard and service, rather than building more tiny rooms out back.

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“Rooms a bit too dark”

The hotel is not bad, atmosphere is nice. Room was clean but really very dark. Location is good, very central but it’s a small town, nothing is very far anyway. There is breakfast included in the rate, but it’s very basic. Staff serving breakfast was very friendly.