Description
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include babysitting/childcare (surcharge), tour/ticket assistance, and a banquet hall.. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite..
Enjoy a meal at Virreyes, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7 AM to noon for a fee.
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Porter service
- Entertainment
- Aerobics
- Computer room
- Dance hall
- Shops in hotel
- TV lounge
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Small pets with surcharge
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Conference centre
- Currency exchange
- Dry cleaning service
- Fax/photocopier
- Garden
- Hair dryer
- Iron
- Ironing equipment
- Ironing service
- Laundry
- Luggage storage
- Luggage storage
- Meeting room
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Serviced office
- Stores
- Sun terrace
- Sun terrace
- Terrace
- Wake-up call service
- Children
- Babysitting service
- Childcare
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Indoor bar
- Restaurants
- Breakfast buffet
- Breakfast in bed
- Buffet restaurant
- Kids buffet
- Kids' menu
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Adults-only outdoor pool
- Gym and SPA
- Gym
- Massages
- Spa
- Activities
- Golf course
- Golf course within 3 km
- Accessibility
- Wheelchair access
- Wheelchair-accessible lobby
- Wheelchair-accessible room
- Languages
- English
- Spanish
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Our receptionists are multilingual
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 392 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Yucatan
Showing 1 featured reviews out of 392 TripAdvisor reviews
G
Gladdys S
28/02/2025
“Amazing hotel to stay”
This hotel is so clean, centrally located, and rooms are good size - we got double bed. Shower with good hot water, with a swimming pool. Breakfast is available for extra , we did not add,we did walked to Chili's for breakfast. Quiet where room located.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 1 reviews
Service: 10
Cleanliness: 7
Room: 9
Facilities: 9
Location: 10
Breakfast: 10
Quality/Price: 10
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More Info Less Info
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