Description
Facilities: The hotel has 3 lifts and features 289 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for… more
Meals: Various dining options are available, including a restaurant, a café and a bar. Breakfast and lunch are served every day. The menu also offers diet meals and children's meals. The hotel also offers special catering options.
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Dance hall
- Shops in hotel
- Parking
- Covered parking
- Nearby free parking
- Nearby parking
- Outside parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Indoor pool
- Iron
- Ironing equipment
- Library
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Private check-in / check-out
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Kid´s club
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Menu for diabetics (on request)
- À la carte restaurant
- Swimming pools
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Activities
- Golf course
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 2224 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Merida
Showing 5 featured reviews out of 2224 TripAdvisor reviews
J
Joanna S
Miami, Florida
01/08/2026
“Great stay”
The location is within walking distance of many restaurants. The hotel was very clean and the front desk and hospitality staff were very pleasant. It was very safe to walk around day and night.
G
GGG31
Philadelphia
30/07/2026
“Excellent hotel in Merida”
Excellent location, facilites and service. We had a great time and food is also very good. Views of the higher rooms is beautiful
C
chrisfH5643JQ
30/07/2026
“Pleasantly Surprised”
Get access to the lounge. It is such a great extra to the experience! They have a nice dinner with a happy hour! The staff is extremely friendly.
K
Kaity A
New York City, New York
18/07/2026
“Great stay!”
Excellent hotel. The whole staff - from the front desk to the breakfast waiter to the lounge attendant to the concierge - was great. We felt seen and taken care of the entire stay. The room was clean and the lounge upgrade was well worth it. The pool area was wonderful - much larger than most hotel… more
K
Km9019
22/06/2026
“Great place to stay.”
This was a good place to stay for a first time visitor to the city. It had a good, close to the center of the city location. The city is not very big, but being in a central location was good for traveling to different parts of the city. All of the staff I encountered were nice and professional at … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info