Peppers Clearwater Resort Christchurch

“Top Lake and Gold view .”

Very quiet rooms and villas with great lake and golf View for total relaxation. Spacious and great value . Caring Team including Justin Lim

“Questionable”

This hotel is very lovely, the suites are stunning and have great decor! Me and my partner loved the rooms. It was a shame the staff seemed reserved and judgmental. Not to mention two members who worked in the bar were just gossiping about other workers and we heard a lot about their lives, how rud… more

This hotel is very lovely, the suites are stunning and have great decor! Me and my partner loved the rooms. It was a shame the staff seemed reserved and judgmental. Not to mention two members who worked in the bar were just gossiping about other workers and we heard a lot about their lives, how rude they were and what they thought about customers. We did feel judged and not great but the rooms were amazing and a good break away. Not worth it if you’re not staying in the lodges or suite rooms. Wouldn’t call this much of a “luxury” hotel

less

“Underwhelming stay”

While the complex is beautifully laid out and offers an excellent golf experience, we thought the accommodation was underwhelming. As we arrived at night, finding our way from the reception building to our room was frustrating as you need to navigate a dimly lit and poorly signed road which branc… more

While the complex is beautifully laid out and offers an excellent golf experience, we thought the accommodation was underwhelming. As we arrived at night, finding our way from the reception building to our room was frustrating as you need to navigate a dimly lit and poorly signed road which branches to other roads. The parking outside the room was ok but we had a large vehicle next to us so that was tight. We then had a large flight of stairs leading to the room to carry our suitcases up so if you have mobility issues this is a problem. The room was fine with a lovely access down to the lake but could do with some upgrading. Bed was great but air-conditioner was noisy and one lamp was damaged. The shower was excellent. Housekeeping was fine for our room. Annoyingly, the people in the room next to us with a deck were very noisy with their talking around 2am so the hotel should be making guests aware of noise after 10pm. Breakfast in the restaurant was pleasant with good options. Would have preferred a buffet option for ease though. We didn’t try the restaurant for dinner. We also asked for a time extension on checkout to our room to 11am but when accessing after 10am the access card didnt work but was rectified quickly. If you want a great golf experience, the course is very good, the golf shop was excellent and there are nice walks around the complex but the accommodation is not up to par for the price you pay.

less

“A very short stay ….. slightly underwhelmed.”

The location is good and the vista overlooking the lake gives an initial good impression. But….. The steps to the room makes a problem for those with mobility problem, as with the distance from reception and the restaurant to the room. The place is a golf resort / timeshare and does not feel lik… more

The location is good and the vista overlooking the lake gives an initial good impression. But….. The steps to the room makes a problem for those with mobility problem, as with the distance from reception and the restaurant to the room. The place is a golf resort / timeshare and does not feel like a hotel. The rooms are dated and the whole place needs upgrading and refurbishing. The rooms have no spoons or bowls to eat some cereal in the mornings, which is a shame as it would be good to overlook the lake in the morning. No chairs outside the patio doors to sit outside. Only one chair in the room and other person had to sit on bed. The housing keeping staff were sitting one morning outside their office area and spoke about their contracts being renewed then one shouted ‘at least we have a f******* job for the next three months.’ If we had children with us then this would have been more offensive than it was already. The restaurant food was good and the staff helpful but it just lacked a sense of occasion. This place survives on the cosmetics of the location and lake views…. For the price the rest of the place is not competitive with other hotels of equal pricing. If you want to be close to the airport for an overnight stay then it may suit you but if it is for a longer stay then we certainly would not stay or return. We have yet to have our credit card deposit returned too! Over a week after booking out.

less