Description
Spend the day on the slopes, or enjoy recreational amenities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).. Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.. Featured amenities include a… more
Located in Queenstown (Fernhill), Mercure Queenstown Resort is within a 5-minute drive of Lake Wakatipu and Kiwi and Birdlife Park. This family-friendly hotel is 1.6 mi (2.5 km) from Skyline Queenstown and 2.1 mi (3.4 km) from Queenstown Gardens.. Distances are displayed to the nearest 0.1 mile and kilometer. Mt Crichton Loop Track - 0.4 km / 0.3 mi SKYCITY Wharf Casino - 1.9 km / 1.2 mi Lake Wakatipu - 1.9 km / 1.2 mi Steamer Wharf - 1.9 km / 1.2 mi TSS Earnslaw Steamship - 2 km / 1.2 mi Creative Queenstown Arts & Crafts Market - 2 km / 1.3 mi Fear Factory Queenstown - 2.1 km / 1.3 mi Queenstown Beach - 2.1 km / 1.3 mi Toi o Tahuna - 2.1 km / 1.3 mi Skycity Queenstown Casino - 2.2 km / 1.3 mi Underwater Observatory - 2.2 km / 1.4 mi Queenstown Mall - 2.3 km / 1.4 mi Williams Cottage - 2.3 km / 1.5 mi Cookie Time - 2.4 km / 1.5 mi Church of St Peters - 2.4 km / 1.5 mi The preferred airport for Mercure Queenstown Resort is Queenstown Intl. Airport (ZQN) - 10 km / 6.2 mi . Near Steamer Wharf.
Grab a bite at South Eatery Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Safety deposit box in reception
- Entertainment
- Computer room
- Dartboard
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Outside parking
- Parking
- Shuttle transfer
- Transfer to ski resort
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- High-speed cable connection
- Services
- Banquet and event room
- Barbecue
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Coffee machine
- Conference centre
- Currency exchange
- Dry cleaning service
- Fax/photocopier
- Fireplace
- Free local phone calls
- Garden
- Hair dryer
- Iron
- Ironing equipment
- Ironing service
- Laundry
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Seasonal outdoor pool
- Security
- Serviced office
- Ski storage
- Sun terrace
- Terrace
- Vending machines
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Game area
- High chair
- Kids' TV channels
- Bars
- Bar
- Beach bar
- Coffee shop
- Coffee/tea in public areas
- Piano bar
- Pool bar
- Snack bar
- Vending machines
- Restaurants
- Barbecue / grill
- Breakfast buffet
- Breakfast in bed
- Buffet restaurant
- High chairs
- Kids buffet
- Kids' menu
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Adults-only outdoor pool
- Children’s pool
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Sauna
- Spa
- Turkish bath
- Activities
- Diving
- Mini golf
- Skiing
- Snorkelling
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1934 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 4 featured reviews out of 1934 TripAdvisor reviews
D
Doug C
Brisbane, Australia
05/03/2026
“Great Staff”
The property has a great lake views. The rooms are very clean and the staff are excellent. We are extensive travelers and have stayed in numerous Accor Hotels I would like to give the Duty Manager Guijant Singh and front office girl Lucy King TOP marks for their professional work and understandin… more
M
Mwenjewangu
Canberra, Australia
23/01/2026
“Expensive but it's Queenstown!”
We had the lakeside room and the view was really beautiful, stunning! The location was fine, l got the impression that everyone hires a car in Queenstown so it was fine for people driving. The front staff managers were really nice and helpful. Disliked · We were there for 6 days and midway we aske… more
G
Gary E
06/12/2025
“CONVENIENT LOCATION, UNBEATABLE VIEW.”
Arrived at the Mercure in time to celebrate my wife's birthday and were rewarded with a room featuring a large picture window spectacularly overlooking the lake and mountains...couldn't have asked for better. In addition my wife was presented with a "happy Birthday" platter and birthday car just to… more
M
MrFlibble4747
Duncraig, Australia
27/10/2025
“Everything good except .....”
Everything fine until 6am breakfast, Bain Marie food was stone cold I always thought food was cooked and then placed in baine maries to keep it hot but this hotel has a new approach, stick cold food in? Beyond a joke! Have another night to enjoy so will retest breakfast tomorrow and they will g… more
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