Sofitel Queenstown Hotel & Spa

“Lovely hotel”

I had a really nice time staying at this hotel, the only down fall I would say is it's very hot in the hotel, the room the corridors and in the breakfast cafe... this was in winter I could hardly breathe... so I am not sure id stay here again in the winter. But on the positive note I like how it i… more

I had a really nice time staying at this hotel, the only down fall I would say is it's very hot in the hotel, the room the corridors and in the breakfast cafe... this was in winter I could hardly breathe... so I am not sure id stay here again in the winter. But on the positive note I like how it is close to everything all walking distance, you have behind you the gondola and luge which is a 5 minute walk up the hill, the a&e which is a 2 minute walk behind the hotel and the shops are right outside your door across the road.

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“Solid”

Heavy French influence. They even say bonjour... except where staff speak Chinese to each other. Well located. Short walk to lake. Some rooms have views. Aim for level 5 or 6. If you have club access the cocktail hour is quite impressive although no actual club as such just special treatment in t… more

Heavy French influence. They even say bonjour... except where staff speak Chinese to each other. Well located. Short walk to lake. Some rooms have views. Aim for level 5 or 6. If you have club access the cocktail hour is quite impressive although no actual club as such just special treatment in the bar.

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“I’m very nice stay and a lovely hotel”

We stayed for six nights in a fantastic location at Sofitel Queenstown. It’s a lovely hotel, and we were fortunate to receive a complimentary upgrade to a Junior Suite. This was quite different from the typical layout — it featured a separate lounge and dining area, a spacious bedroom, a large spa … more

We stayed for six nights in a fantastic location at Sofitel Queenstown. It’s a lovely hotel, and we were fortunate to receive a complimentary upgrade to a Junior Suite. This was quite different from the typical layout — it featured a separate lounge and dining area, a spacious bedroom, a large spa bath, two wardrobes, and two small balconies with beautiful mountain views. Although there isn’t much snow on the mountains at this time of year, Queenstown is still absolutely stunning. The autumn colours are incredible, with trees displaying a rich mix of reds, oranges, and golds — it really adds a special charm to the whole place. I would highly recommend visiting during this season. The Club Lounge, while pleasant, is essentially part of the bar due to the hotel’s smaller size. That said, it works well, and the drinks and canapés offering between 4:30pm and 6:30pm is a nice way to ease into the evening — even if it is a little earlier than expected and it does take some time to get drinks the first night was over 20 minutes Overall, a very enjoyable stay and a great base for exploring Queenstown.

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“Comfortable Stay”

Stayed 7 nights in April. I enjoyed my stay. I was upgraded to a King Bed. Room was very spacious and comfortable. Cleaning was perfect. I noticed prior negative reviews. I found them to be inaccurate in most, but not all complaints. First, the staff was great. Always helpful, from the be… more

Stayed 7 nights in April. I enjoyed my stay. I was upgraded to a King Bed. Room was very spacious and comfortable. Cleaning was perfect. I noticed prior negative reviews. I found them to be inaccurate in most, but not all complaints. First, the staff was great. Always helpful, from the bell staff and luggage, to the front desk staff. The rooms were clean and big. Yes, the rooms that face the upward public stairwell had some noise, but nothing overwhelming. Remember this is a downtown hotel with access to many venues. As for review that complained about staff not recognizing his birthday, this is an "entitled" review that I typically ignore. Just because you have some form of status, it doesn't mean that you get King Charles' salute on arrival. Some of the reviews did have issues for which I agree. Many days my room wasn't cleaned by 3 or 4pm, one day by 6pm. Housekeeping manager said that departing rooms had priority. That's not cool. This would be a 5* star review but for the housekeeping issues. Still, a great hotel.

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