Grand Hotel Oslo by Scandic

“Excellent service by Hotel staff and beautiful rooms and event facilities”

Excellent service by Hotel staff and beautiful rooms and event facilities. Rooms , art and architecture of the hotel is an experience itself

“A beautiful hotel but with a few questions….”

No doubt this is a beautiful hotel — Our room was spacious enough and the bed really comfortable. A couple of things we did find peculiar, though. Not sure why someone thought it was a good idea to put the electronic connections we all use for our phones, tablets, etc — to locate them where we ... more

No doubt this is a beautiful hotel — Our room was spacious enough and the bed really comfortable. A couple of things we did find peculiar, though. Not sure why someone thought it was a good idea to put the electronic connections we all use for our phones, tablets, etc — to locate them where we usually find them on the nightstand next to the bed — but instead, this hotel locates those connections right on the headboard of the bed! (See photo) One late afternoon, I was relaxing on the bed, and suddenly, the lights went out - we thought we had lost power until we realized that underneath those ports on the headboard is a light switch which I had accidentally bumped into and shut off the lights — additionally, when my devices were plugged into that headboard, I somehow bumped one of the cords which broke it completely and I had to throw it away. The hotel was nice enough to supply our room with two wonderful bathrobes — however, there was not one hook available in the bathroom or the main room to hang them — so we did the next best thing which was to use the door stop in the bathroom located near the top to hang our robes (see photo) And not sure who thought it was a good idea to make the entrance to the bathroom something you actually have to step over — I realized it was there after banging my foot on it 3 times - I finally learned my lesson on that one! The person who checked us in, Xuexue Liu, was very sweet - we were shown to our room by someone who brought our luggage and when I asked “tell me about the room,” we weren’t told how the thermostat worked — outside the bathroom was what looked like a thermostat but with no way to adjust it. On a different wall was a knob with no lettering that we weren’t sure what it was used for but we did discover that if we turned it one way, nothing happened and when we turned it the other way, nothing happened. Apparently, the floor in the bathroom was heated but we never were told that, didn’t feel that nor did we have any clue about any type of floor adjustment for that heat. Our first night there, we did spend some time in the bar area and the guy who helped us (I think his name was Willem) was absolutely wonderful! He was delightful and answered the many questions we had about Oslo.

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