Cebu Parklane International Hotel

“Unacceptable service and food”

Stayed for 16 nights for business. On arrival Saturday evening after 30 hours of travel I was sent to an incorrect room which already had occupants. Very embarrassing. I was then sent to a 2nd room where I couldn't gain entry. I was then sent to a 3rd corner room 702 with a huge generator directly … more

Stayed for 16 nights for business. On arrival Saturday evening after 30 hours of travel I was sent to an incorrect room which already had occupants. Very embarrassing. I was then sent to a 2nd room where I couldn't gain entry. I was then sent to a 3rd corner room 702 with a huge generator directly outside my window and the noise was deafening. No sleep for 2 nights. Onto my 4th room on the 9th floor. 2 floors above the deafening generator. We had an earthquake on the Sunday night. No alarm or evacuation plan. Guests fended for themselves. Overall this is a budget hotel with hard beds, cheap bed coverings and old fashioned decor. Breakfast each morning was 6am to 10am. It was stone cold whether you arrived early or late. If you arrived at 9 all stations were practically empty. Staff were inept and guests looked after themselves. This is my 3rd business trip since 2023 and this is the worst hotel I've stayed at. Only 1 bar on floor 4 closing at 11pm with kids serving Only saviour was good gym and staff

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“Hotel is Ok. But food quality was poor”

This is an ok hotel if you are looking for a cheap and decent place to stay. The hotel staff are generally courteous and helpful. The interns (and there are a lot) definitely need more training. Rooms are refurbished but are clean enough and very sleepable. Airconditioning is cold. Wifi is ok. … more

This is an ok hotel if you are looking for a cheap and decent place to stay. The hotel staff are generally courteous and helpful. The interns (and there are a lot) definitely need more training. Rooms are refurbished but are clean enough and very sleepable. Airconditioning is cold. Wifi is ok. We got a room and a function room for a corp event. My biggest comment was the food quality both during breakfast and our lunch at the event. Food was cold, dry, and simply unintiving. Carinderia food tastes better. There was no food warmer and everything tasted bland. Even the coffee tasted bad.

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“Convenient but noisey.”

This was a nice hotel on surface. It was however very busy and very loud. There was little/no sound proofing between rooms. Staff moving between room for cleaning or assisting with check out were quite loud. There was lots of events on at the hotel (weddings, reunions, conferences) and these people… more

This was a nice hotel on surface. It was however very busy and very loud. There was little/no sound proofing between rooms. Staff moving between room for cleaning or assisting with check out were quite loud. There was lots of events on at the hotel (weddings, reunions, conferences) and these people seemed to take precedence over guests. The pool was half closed with construction, the furniture around the pool was all in need of repair. The staff at the bar were amazing and made sure we had everything we wanted. The location was very convenient and made it easy to get around. Lots of food options nearby. Breakfast buffet was pretty decent but did not change from day to day.

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