Mandarin Plaza Hotel

“Clean and spacious”

Every time we stay in the Mandarin, we are happy with our choice. The rooms are spacious, have good furniture and excellent bedding. Recently, the WiFi was weak, but the staff replaced the router within 10 minutes and that was a big improvement. Bathroom is clean and large, with a bathtub, plenty o… more

Every time we stay in the Mandarin, we are happy with our choice. The rooms are spacious, have good furniture and excellent bedding. Recently, the WiFi was weak, but the staff replaced the router within 10 minutes and that was a big improvement. Bathroom is clean and large, with a bathtub, plenty of water pressure and hot water. Amenities are being reduced lately, no more slippers, no shower cap. But still dental kit, soap, shampoo, drinking water, coffee and a water boiler. Safe box that always works. TV reception is not always top notch. Safe and guarded parking garage. Clean building and spotless room. The breakfast buffet is quite sufficient and differs a bit every day. Plenty of fresh fruit, good bread, hot sikwati (native chocolate drink without sugar). Courteous staff.

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“Great Business Hotel”

This is a good option for business trips. Reasonably priced, centrally located in the IT park, big-sized rooms, fast services. Stayed here several times for business, it never disappoints. The room is spacious and comfortable, clean up is always right on schedule. Rooms are quite from outside noi… more

This is a good option for business trips. Reasonably priced, centrally located in the IT park, big-sized rooms, fast services. Stayed here several times for business, it never disappoints. The room is spacious and comfortable, clean up is always right on schedule. Rooms are quite from outside noise as well. Breakfast is decent with substantial food selection, no frills and fuss. Bar and resto has good service and delicious food choices. Hotel has safe parking which is pretty convenient if you have car rental in Cebu. It has good location in central area and just walking distance from Ayala Mall. Taxis and Grab ride to the airport even during early morning or late nights are accessible.

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“Hotel needs updating.”

Excellent location besides Ayala. Problem with the deposit to minibar and roomcharge. They wanted 2000php and I gave a 50 €, soon reception called me I can't use room service because my deposit was not in Philippines pesos. Everyone who uses little bit of common sense understand it was a absolutel… more

Excellent location besides Ayala. Problem with the deposit to minibar and roomcharge. They wanted 2000php and I gave a 50 €, soon reception called me I can't use room service because my deposit was not in Philippines pesos. Everyone who uses little bit of common sense understand it was a absolutely ridiculous call. Room is fine but minbar empty, not so comfortable bed and shower room definitely requires updates. Elevators are very fast and operating well. Novadays people who are smoking or vaping, well, they are the bottom junk of the customers in the Philippines. Smoking area in car park entrance is just as bad as the idea who wants to be it there. Breakfast, no good. Kid's breakfast almost 500 pesos extremely expensive. Swimming pool needs a colours and plant's to become more inviting. Last but not the least. Nice Finnish made sauna in the hotel but not allowed throw water to the stove....I am Finnish and this is something against sauna traditions in Finland.

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