Raffles Makati

“Wonderful Experience”

To the entire Raffles Makati Team, We would like to take a moment to say thank you — truly, sincerely, and from the bottom of our hearts — for making our stay at Raffles Makati such an incredibly beautiful and memorable experience. ❤️ There are hotels that are beautiful, hotels that are luxurious… more

To the entire Raffles Makati Team, We would like to take a moment to say thank you — truly, sincerely, and from the bottom of our hearts — for making our stay at Raffles Makati such an incredibly beautiful and memorable experience. ❤️ There are hotels that are beautiful, hotels that are luxurious, and hotels that provide excellent service. But every once in a while, you experience a place where the people make the entire stay feel completely different — where hospitality goes beyond service and becomes something personal, warm, and genuinely meaningful. For us, that was Raffles Makati. From the moment we arrived until the moment we said goodbye, we were surrounded by people who made us feel welcomed, cared for, and genuinely valued. Every smile, every greeting, every thoughtful gesture, every little detail, and every time someone went the extra mile contributed to an experience that we will remember for a very long time. We would especially like to give our heartfelt thanks to our wonderful butler, Uno. ❤️ Uno, thank you for taking such exceptional care of us throughout our stay. What made your service so special was not simply the things you did for us, but the way you did them. You were attentive without being intrusive, thoughtful without being asked, and always seemed to know when we needed something even before we had to ask. You made everything feel effortless. From checking on us, assisting with our requests, making sure we were comfortable, and paying attention to all the little details, you made us feel that we were truly being looked after. But more than anything, thank you for making us feel welcome and at home. A butler can provide excellent service, but what makes someone exceptional is the genuine care behind that service. We felt that from you, Uno. Your warmth, kindness, patience, professionalism, and sincerity did not go unnoticed. You became such an important part of our Raffles experience, and we are genuinely grateful that we had the opportunity to be looked after by you. Please know that we will remember not only the beautiful room, the wonderful meals, the views, and the luxurious surroundings, but also the conversations, the smiles, the thoughtful gestures, and the feeling of being personally cared for. Thank you, Uno, for making our stay feel personal. ❤️ To the Front Desk Team, thank you for welcoming us with such warmth and professionalism. From the very beginning, you made everything feel smooth and effortless. Every interaction was handled with such grace, patience, and genuine kindness. We truly appreciated how we made us feel like welcomed guests rather than simply another arrival. To the Concierge Team, thank you for always being ready to assist us. Your willingness to help, answer questions, make arrangements, and accommodate our requests made our stay so much easier. We appreciated not only your efficiency but also the warmth and sincerity that came with your service. To the Room Service Team, thank you for taking such wonderful care of us. Every delivery and every request was handled with care and professionalism. Even the simplest interaction was accompanied by a smile and genuine hospitality. Those little moments may seem small, but they contributed so much to the comfort of our stay. To the wonderful Mireo Team, thank you for giving us such lovely dining experiences. ❤️ The beautiful setting, the food, the atmosphere, and especially the people made our time at Mireo so enjoyable. Thank you for the warm greetings, attentive service, and for making every visit feel special. To the Spectrum Team, thank you as well for your wonderful hospitality. We truly appreciated the care, attentiveness, and warmth that your team showed us. Every interaction added another beautiful memory to our stay. And to every member of the Raffles Makati team whom we may not have had the opportunity to personally thank — thank you too. We know that creating an exceptional hotel experience is never the work of just one person. It takes an entire team. It takes the person welcoming guests at the entrance, the front desk colleague assisting with check-in, the concierge arranging requests, the butler anticipating needs, the room service team preparing and delivering meals, the restaurant team taking care of guests, and countless people working quietly behind the scenes to ensure that everything runs perfectly. We saw and felt that effort during our stay. And we want you to know that it did not go unnoticed. What touched us most about Raffles Makati was that the luxury was not only in the beautiful surroundings. It was in the people. It was in the genuine smiles. It was in being remembered. It was in someone asking if everything was okay. It was in someone taking the extra step to make something easier for us. It was in the feeling that people genuinely cared about our experience. That is what makes a hotel truly special. We have stayed in many beautiful hotels, but the memories that remain with us are rarely about the room itself. They are about the people we meet and the way they make us feel. And your team made us feel cared for, appreciated, welcomed, and at home. That is something very special. Our stay at Raffles Makati became more than simply a hotel stay. It became a collection of beautiful memories that we will carry with us. And when we think back on this stay, we will remember the beautiful surroundings, the wonderful food, the relaxing moments, and the incredible hospitality — but most of all, we will remember the people who made it all possible. Especially Uno. Thank you, Uno, for being such a wonderful butler and for taking such genuine care of us. And thank you to the entire Raffles Makati family — Front Desk, Concierge, Butler Service, Room Service, Mireo, Spectrum, and everyone behind the scenes — for making our stay truly unforgettable. Maraming maraming salamat po. ❤️ We are deeply grateful for each and every one of you. Please know that your kindness, professionalism, and hospitality have left a lasting impression on us. We may leave the hotel, but the memories you helped create will stay with us. Thank you for making us feel at home. Thank you for making us feel special. And most importantly, thank you for making us feel cared for. Until we meet again, Raffles Makati. ❤️

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“Welcoming environment”

The service was vey welconing

“Elegant, outstanding service, home away from home”

Rooms are very spacious and well designed. Outstanding service from the check in process to the butler service ( best feature of this hotel) to housekeeping. Very quiet; elegant hotel; and very personalized service. Everyone is so responsive and helpful from the doorman to the housekeeping staff. S… more

Rooms are very spacious and well designed. Outstanding service from the check in process to the butler service ( best feature of this hotel) to housekeeping. Very quiet; elegant hotel; and very personalized service. Everyone is so responsive and helpful from the doorman to the housekeeping staff. Staff greet you by your name. Problems are quickly addressed. Will be retuning next month for another extended stay.

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“One of a kind experience”

We had a wonderful stay at Raffles Makati while celebrating our wedding anniversary. From the warm welcome to the thoughtful anniversary surprises, every detail made us feel truly cared for. The butler service was exceptional, especially Butler Eva and Isah, who were always attentive, responsive, a… more

We had a wonderful stay at Raffles Makati while celebrating our wedding anniversary. From the warm welcome to the thoughtful anniversary surprises, every detail made us feel truly cared for. The butler service was exceptional, especially Butler Eva and Isah, who were always attentive, responsive, and genuinely kind throughout our stay. We also appreciated the early check-in accommodation, the beautiful suite, the relaxing afternoon tea at Writers Bar, and the excellent breakfast at Mirèio. Thank you to the entire Raffles Makati team for making our celebration so special. We look forward to returning in the future.

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