Grand Xing Imperial Hotel

“Great location and good value for money but could improve more.”

Stayed for 2 days in a Deluxe Twin for a family of 4 . Price is cheaper for 2 persons but we paid additional Php300 each kid per day for pool use since the rate includes 2 adult passes only. Still if you add up, it will be around Php3,300 only per night compared to other hotels we stayed at aroun… more

Stayed for 2 days in a Deluxe Twin for a family of 4 . Price is cheaper for 2 persons but we paid additional Php300 each kid per day for pool use since the rate includes 2 adult passes only. Still if you add up, it will be around Php3,300 only per night compared to other hotels we stayed at around Php4,000 a night. But for a Php700 savings, here are the snags. First night, the live band was very loud downstairs until almost midnight. Second night, I woke up in the middle of my sleep because people outside were very noisy chatting. I went out and asked to minimize their voices and it was soooo quiet after that. They might be just unaware that rooms are not soundproofed. We asked for toothbrushes and e-kettle because they were not readily available. I noticed that there was no iron and ironing board too but it's okay since we had no time to use them before going for a Sunday mass. I'm sure you can borrow if you ask. The safe were defective so they removed it from our room and we weren't able to use one. And the breakfast... it was too fortunate we decided not to pay additional. It will be Php700 per kid if you pay additional pool pass + breakfast. It means breakfast will cost you Php 400?!!! and the choices were: powdered orange juice, coffee, rice, fried rice, 4 choices of ordinary bread (you can buy it at Php15 each in their bakery), delicious pork adobo, omelet, hotdog, 2 variety of fresh fruits, mac salad (I can't tell if it's fruit salad?...so sorry but this is to help improve the menu). But on the bright side... Wow! the view from the infinity pool, Muelle Loney and Guimaras Island at the back is just incredible! The staffs in the pool area were very friendly and even if there's a lot of them, they are not a nuisance. They maintain the pool area very well. I really love the huge pool!!!!! It's only 4 ft deep so it's safe for our kids but they also have a round 2 ft deep pool with water cannon for smaller kids. The room is medium sized, 2 queen size beds are comfy enough for 2 adults, TV was huge and curved. Washroom was clean but sometimes I found few cockroaches. It's my first time to get free facial masks and where can I buy your natural lotion please? LOL but I really love that! Water pressure was good in the shower but painful when using the bidet, LOL! Staffs were very friendly and polite all the time. But please for those in the front desk (check in, check out), sorry but be more friendly. You might be intimidating your guests if you don't work it out. Remember that you are the ones who will do most of the talking and you are expected to achieve a welcoming atmosphere. And the bakery downstairs, yay! I really like that shop, everything is affordable and delish! Finally, the location... you can get almost everything nearby... groceries, fast food, ATM, church, and so many choices down there. Thank you so much and we'd like to go back someday.

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