Description
This 4 star hotel is located in the city centre of Krakow and was established in 2001. It is a short drive away from the Wawel Castle. The Hotel has a restaurant, a bar, a conference room, an indoor swimming pool and a fitness centre/gym. All 198 rooms are equipped with minibar, hairdryer, safe, ironing set and air conditioning.
NOVO SQUARE LOUNGE BAR: Modern interior, full of natural light with a cozy atmosphere - a perfect place for a business lunch or a romantic dinner for two. Younger guests can enjoy their own kids' menu. NOVO SQUARE LOUNGE BAR: NOVO SQUARE Lounge Bar - discover a place where life tastes better.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Computer room
- Disco / DJ
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Barbecue
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Doctor
- Hair dryer
- Hair salon / beauty centre
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Library
- Luggage storage
- Meeting room
- Microwave
- Pool games
- Postal service
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Terrace
- Children
- Babysitting service
- Game area
- Kids' board games
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Barbecue / grill
- Breakfast buffet
- Buffet restaurant
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Table tennis
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 2525 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 4 featured reviews out of 2525 TripAdvisor reviews
L
Lesley61
Richmond, United Kingdom
15/02/2026
“Great location, comfortable stay, slept well.”
We really enjoyed our stay, we booked it because of the pool but we only used it once as the poolside loungers were very uncomfortable! However our room sleep quality was excellent, bed and pillows are very comfortable, we turned down the room temperature though which had been set far too high. T… more
D
Dimitris P
21/02/2026
“Good location but they need to improve their service”
The location is good, close walking distance to the center of the city. The breakfast is ok. The staff needs training and need to be more helpful. TV was showing only polish channels and there was no option to use netflix. ...Overall ok but they need improve some points to make it a perfect stay
2
237gordonc
Tenerife
12/01/2026
“Overall - a nice hotel”
Hotel is well situated across from the river and a 10min walk to the centre of the Old Town. The standard room was excellent- rooms were warm and clean as were the public areas. The Spa has a small pool and very small jacuzzi - no steam room or sauna. For us, the only unsatisfactory feature was the… more
L
LondonKeen_to_travel
London
14/11/2025
“Great location!”
Stayed here for 3 nights during a work trip and it was in a great location. The room was of a great size (had a sofa as well as the bed) and great breakfast offering. Can walk to many places easily from here so perfect also for tourist attractions. Only thing that let it down was the opening hours … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 3 reviews
Service: 8
Cleanliness: 9
Room: 8
Facilities: 8
Location: 9
Breakfast: 7
Quality/Price: 7
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