Description
This hotel is situated in the city centre, close to the most important institutions, cultural and entertainment centres. It is in an ideal location for business, or for getting to know the city, as well as the varied and attractive café-bar life. The closeness of the former Jewish district Kazimierz and the Old Town enables one to plan interesting trips and have a wonderful time 'face to face' wi… more
- Other
- Air conditioning
- Additional services
- Laundry Service
- Lift
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Parking
- Parking
- Wi-Fi
- Wi-Fi
- Services
- Conference centre
- Garden
- Luggage storage
- Meeting room
- Newspapers
- Room service
- Safe
- Security
- Bars
- Bar
- Coffee/tea in public areas
- Restaurants
- Breakfast buffet
- À la carte restaurant
- Gym and SPA
- Sauna
- Accessibility
- Wheelchair access
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
Very good
Based on 320 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 320 TripAdvisor reviews
M
Meadens
Kingsteignton, United Kingdom
11/03/2020
“5 nights at Ostoya Palace”
We recently (March 2020) stayed at the Ostoya Palace. Our room was lovely and had everything we needed, although fresh milk with the tea/coffee facilities would have been nice. All staff we encountered at reception and at breakfast were extremely helpful and pleasant. We booked trips to Auschw… more
D
DEOW72
09/02/2020
“Weekend Away”
What a lovely Hotel, not far from the Market Square. We had a delux room with an ensuite. The room was clean and the ensuite had clean towels, slippers etc The staff are really nice, very helpful, they really do make you feel welcome. The breakfast was so nice. A good place stay for a weekend.
P
phcube
Coleshill, United Kingdom
18/08/2019
“Super Location. Super Hotel”
Just returned from a 4 night stay at this hotel. The staff were lovely, polite and helpful. I chatted with them every day, but that's the type of person I am and they responded accordingly. The room was large, comfortable and clean. The bathroom was modern with a powerful shower. The whole hotel i… more
H
helenpN5002ST
Beechwood, United Kingdom
12/08/2019
“City break ”
Lovely, friendly staff. Great fresh selection for breakfast, both hot and cold variety. Great location for a city break in krakow, walking distance to the old quarter Oldy worldly, quaint style hotel. Would definitely recommend
C
Chris H
09/09/2019
“Ostoya Palace stay”
Hotel was nice but rooms are a little dated. Bed is rock hard but can get a decent nights sleep. Good location and very close to square and not far from airport. Shower nozzle a little broken but shower fine. Thought we would have got a bath for what we paid and with having palace in the name of th… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
7
Very good
Based on 5 reviews
Service: 7
Cleanliness: 8
Room: 7
Facilities: 7
Location: 8
Breakfast: 5
Quality/Price: 7
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.