Hotel Rysy

“My experience”

‏An excellent and quiet hotel for families. The location is very excellent, close to the center. The staff are very helpful, especially the employee Anita. She helped me a lot, even with some of the mistakes I made when booking. She helped me and provided me with the best solutions. I will visit ag… more

‏An excellent and quiet hotel for families. The location is very excellent, close to the center. The staff are very helpful, especially the employee Anita. She helped me a lot, even with some of the mistakes I made when booking. She helped me and provided me with the best solutions. I will visit again and recommend it.

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“Not a 5 star Hotel...”

The hotel is branded as a 5-star facility, but in reality it is far from that standard. At best, it is a solid 3-star hotel, and if one is being generous, possibly a low 4-star. The location is excellent, which is the hotel’s strongest point. The common facilities are acceptable but nothing excepti… more

The hotel is branded as a 5-star facility, but in reality it is far from that standard. At best, it is a solid 3-star hotel, and if one is being generous, possibly a low 4-star. The location is excellent, which is the hotel’s strongest point. The common facilities are acceptable but nothing exceptional or close to what one would expect from a 5-star property. The room itself was just OK, but again, not at a 5-star level. The pillows were clearly worn, the bed sheets looked tired and used, and overall the room did not feel properly clean. We also found a sock from a previous guest under the bed, which is unacceptable at any level, let alone a hotel claiming five stars. Breakfast was disappointing and definitely not 5-star quality—more in line with a mid-range 3-star hotel. That said, the restaurant staff were polite and friendly, which is appreciated. Similarly, at reception we were greeted by a very kind and welcoming lady, which was a positive note. In summary: great location, average facilities, below-par cleanliness, and a price that does not match the standard offered. For this cost, I would choose another hotel that actually meets true 5-star expectations, or at least comes close to them.

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“Nice but not in the mountains ”

If you look at hotel Rysy's webpage, you'd expect a mountian resort, not a hotel in a semi residential area. It is still a 40+ minute bus ride to the Tatra Mountains. They uses creative and good photography. The hotel is nice. I paid for breakfast with my booking but had to pay again at the hot… more

If you look at hotel Rysy's webpage, you'd expect a mountian resort, not a hotel in a semi residential area. It is still a 40+ minute bus ride to the Tatra Mountains. They uses creative and good photography. The hotel is nice. I paid for breakfast with my booking but had to pay again at the hotel, and it was $20 USD per person, which is a bit crazy for Poland. They have a nice amount of selection for breakfast food. The floors in the bathroom are heated which is nice.

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