Doubletree By Hilton Hotel Wroclaw

“Excellent visit”

Absolute first class, staff were amazing, ALL the staff were so polite, friendly and helpful one of the best hotel visits i have experienced

“Reasonable price superb service”

We have stayed at this hotel numerous times and we have always had a very good experience. The service you receive is excellent as we have never encountered an unpleasant staff member and very willing to assist. Our flight was cancelled from Frankfurt and I informed them at the last minute, and the… more

We have stayed at this hotel numerous times and we have always had a very good experience. The service you receive is excellent as we have never encountered an unpleasant staff member and very willing to assist. Our flight was cancelled from Frankfurt and I informed them at the last minute, and they made a quick adjustment. We did use their service for returning to the airport and were very pleased as our driver was excellent. The food is very good at the hotel and again the service is fantastic. We would highly rate this hotel and enjoyed the executive lounge as well. Thank you very much.

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“Wroclaw? Only DoubleTree!”

Excelent location in a heart of Wroclaw. Very comfortable hotel with first class service, the best breakfast and executive lounge.

“Beautiful hotel with friendly staff, but not quite a five-star experience”

We stayed at this hotel during our visit to Wrocław, and while we had a pleasant stay overall, we don't quite feel it lived up to the expectations of a five-star hotel. Let's start with the positives. The hotel is beautiful, very clean, and offers spacious, comfortable rooms. The staff were genuin… more

We stayed at this hotel during our visit to Wrocław, and while we had a pleasant stay overall, we don't quite feel it lived up to the expectations of a five-star hotel. Let's start with the positives. The hotel is beautiful, very clean, and offers spacious, comfortable rooms. The staff were genuinely friendly, welcoming, and professional throughout our stay. The location is also excellent, situated on the edge of the Old Town, within easy walking distance of the shopping mall, the main pedestrian streets, and only about a 10-minute walk to the beautiful Market Square (Rynek). However, there were several details that, in our opinion, prevented this from feeling like a true five-star experience. The minibar was surprisingly empty, containing only two bottles of water. No soft drinks, snacks, or alcoholic beverages were available. After a day of travelling, we expected a more fully stocked minibar at a hotel of this standard. The beds were also firmer than we prefer. We know this is subjective, but we expected a higher level of comfort from a five-star property. The hotel bar did not offer any gluten-free beer or other gluten-free alcoholic alternatives. Considering how common gluten-free options have become, we think it would be a simple and inexpensive improvement. Breakfast was the biggest disappointment. At 110 PLN per person, we felt it was overpriced for the selection offered. The gluten-free bread was dry and uninspiring, with very limited options for guests following a gluten-free diet. During our stay, we found a local café serving a much better breakfast for around 60–70 PLN per person, offering higher quality and much better value for money. Overall, this is a clean, well-maintained hotel with excellent staff and a very good location. However, because of the limited minibar, average breakfast, lack of gluten-free choices, and bed comfort, we would personally rate it closer to 3.5 stars than a true five-star hotel. With a few relatively small improvements, this hotel could easily provide the five-star experience it aims to deliver.

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