Description
Facilities: The hotel has a lift and features 311 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers as… more
Meals: Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet, brunch, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Entertainment
- Karaoke
- Live music
- Pool table
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Outside parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- 24-hour gym
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Ironing equipment
- Library
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Public bathroom
- Reading room
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Seasonal outdoor pool
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Wake-up call service
- Water slide
- Wedding service
- Children
- Babysitting service
- Childcare
- Cot
- Kids' TV channels
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Mini golf
- Snorkelling
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 3020 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 3020 TripAdvisor reviews
C
Conni E
28/07/2026
“Great stay with food intolerances respected!”
Great Hotel close to the center. I can highly recommend the pool area on the roof top and the spa with amazing massages. Gym included as well! I want to highlight the Scale Bar with its Barbecue Dinner. I requested gluten free and dairy free options and I was pleasantly surprised! There were many… more
N
N7561KVdenisem
22/07/2026
“Monica the Hidden Gem!”
The hotel is beautiful but Monica at the front desk truly made our stay the best! She was full of great ideas and she related to us very well. Monica is a hidden gem for this hotel! She greeted us every evening when we came in and wanted to hear about our adventures.
P
peteyoc
20/07/2026
“See you next year”
Myself and my fiancé stayed here for one night and I couldn’t recommend it enough- the atmosphere, service, ambiance everything was amazing. The purpose of our visit was to test the hotel ahead of our wedding in Lisbon in 2027 and can confirm this will be the hotel we recommend to our traveling gue… more
L
Lauren R
20/07/2026
“Oozes 5 stars just like its rating!”
We had the most wonderful stay at epic sana. It oozes five star - just like its rating! The rooftop pool and spa are incredible but what tops it all is the staff. Joana and Monica were so helpful. We loved it so much we're going to stay there for our wedding in July next year! Can't wait to return
Y
Y7068YNnickh
Lichfield, United Kingdom
15/07/2026
“Fantastic stay”
Absolutely fantastic hotel. Probably one of the best I have stayed at. Beautiful rooms and incredible roof top bar / swimming pool. Staff all friendly and attentive, the atmosphere is amazing also. Rooms are clean as are the other areas of the hotel. I would highly recommend!
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 36 reviews
Service: 10
Cleanliness: 10
Room: 10
Facilities: 10
Location: 8
Breakfast: 10
Quality/Price: 10
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