Paço De Calheiros

“Disappointing”

The location, views and surroundings are spectacular, especially from our room and the pool. Staff are friendly and helpful, as is the owner. The house is beautiful from the outside. We were disappointed with the cleanliness - there were cobwebs all over our room, and a film of dust on furniture. … more

The location, views and surroundings are spectacular, especially from our room and the pool. Staff are friendly and helpful, as is the owner. The house is beautiful from the outside. We were disappointed with the cleanliness - there were cobwebs all over our room, and a film of dust on furniture. Daily cleaning services were limited to making the bed. Our room was furnished sparsely and, although the bed was comfortable, everything else was rudimentary. There was a kitchenette where the most basic things were missing and with very old or malfunctioning equipment, i.e. microwave and kettle. There's no concierge or reception, so it's unclear how or whom to ask for information or activities mentioned at the time of booking. Equally, a spa is mentioned but apparently not in use. On our last day, the venue hosted a wedding, which took over parts of the estate. Loud music went on well into the early hours, making it impossible to sleep at all. On the whole, a place with potential, but in need of a lot of improvement, and quite disappointing.

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“Family home”

Pleasant place to stay although a little tired in places. Bathroom toiletries very poor and difficult to get at the plugs in the bedroom. Food was very basic and simple. Swimming pool was lovely. Would have liked more history of the house and estate.

“Ok”

Pluses Spectacular views all around including Ponte De Lima and the Roman Bridge. Beautiful grounds to explore. The Count was present when we stayed, who was very informative about the history of his family and the local area. Negatives This place was restored about 40 years ago, there is not mu… more

Pluses Spectacular views all around including Ponte De Lima and the Roman Bridge. Beautiful grounds to explore. The Count was present when we stayed, who was very informative about the history of his family and the local area. Negatives This place was restored about 40 years ago, there is not much evidence of upkeep since. Our room was basic and small, this is not a place of luxury, no fridge or TV. Lack of plug sockets-we had to unplug the bedside lamps to charge our phones. The ceiling lamp had a dead bulb, so the room was quite dark. Cleanliness-the windowsill in the bathroom had a film of dust, complete with dead spider, so not sure the room had been prepared well. The towel rail in the bathroom was loose. The food is basic. We were here for 2 nights and desert on the 2nd night was what was left over from the 1st night. We had breakfast at 9am, however, the large group who ate earlier, had eaten most things including all of the toasting bread. This was not replenished for us or guests after us. Of all the places we stayed at during our walking holiday, this was the most disappointing in terms of expectation and reality.

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