Description
It's the only hotel in Russia provides a butler service to all guests. This luxury Moscow hotel in city center is the perfect base to explore everything this metropolis has to offer. With 232 guest rooms and suites, all day dining Aurora restaurant, famous for Sunday brunches, Polo Club restaurant, the original steak house in Moscow, you will have precious memories of your visit. The lobby bar is… more
Russian citizens must have an original Russian passport upon arrival. Breakfast for children under 5 is free of charge. Children from 6 to 11 years old receive a 50% discount on breakfast. For children over 12 years old, breakfast is charged in full. Children under 3 years old are accommodated free of charge, and children over 3 years old are treated as adults. When booking, guests need to specify the type of bed in the room, the hotel does not guarantee this in advance. Parking fee: — RUB 7500.00 per day; — RUB 650.00 per hour. During the festive season Fitness Centre opening hours are the following: 31.12.2023 closing at 08:00 PM; 01.01.2024 to 08.01.2024 operating from 09:00 AM to 11:00 PM. Pre-registration is required.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Outside parking
- Parking
- Security-controlled parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Cash machine at the hotel
- Conference centre
- Currency exchange
- Fan
- Fireplace
- Hair dryer
- Hair salon / beauty centre
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Security
- Serviced office
- Shoe shiner
- Sun terrace
- Terrace
- Wake-up call service
- Children
- Childcare
- Bars
- Bar
- Pool bar
- Restaurants
- Breakfast buffet
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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9
Excellent
Based on 5 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 9
Location: 10
Breakfast: 9
Quality/Price: 9
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More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.