Hilton Garden Inn Volgograd

“For business and not only”

We stayed in Hilton Garden Inn two times this summer. Both were due to my husband's business trips, plus to visit the area during weekends. Both times we really enjoyed our stay. All the chain hotel features are here in a very proper way. Staff is nice and welcoming. When I had contacted them, wit… more

We stayed in Hilton Garden Inn two times this summer. Both were due to my husband's business trips, plus to visit the area during weekends. Both times we really enjoyed our stay. All the chain hotel features are here in a very proper way. Staff is nice and welcoming. When I had contacted them, without any problem, they merged our bookings (business and personal) so we could stay in one room the whole time. 24-hours check-in is fast and smooth. Bar offers 24-hours servies, as well. The only problem for me was way toooo much air conditioner in the bar. And sometimes during the night hours, they were accepting cash only. Rooms are up to the standard. Spacious beds, well furnished, recently renovated. Excellent temperature during hot summer nights (more than +30C outside). No complaints. Location was fine for us. Volgograd has an unusually long and vertical surface, and the hotel is in one minute from metro, short ride to Mamayev Kurgan, and not far from what is considered as a center. In any case, no problem to order an Uber for a quick ride. Shopping center with a large supermarket is also right here. As Hilton Garden Inn should be, it is a mid-priced hotel. Means excellent value for money.

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“Great, clean, spacious hotel. Nice location, convenient and close to shopping and entertainment.”

Great hotel. Clean and spacious rooms. Nice location close to shopping and entertainment. My husband and I enjoyed our stay here. Hotel staff are English speaking, they were courteous and polite, service was good.

“Not exactly the usual "Hilton"”

When you hear "Hilton" and you have previously been to many, this one may disappoint. If you're lucky - everything will run seamlessly, however, we have been unlucky - all 5 of us. We have spent 3 nights and 3 days at the hotel. On the first morning, we were brought down by the breakfast: quite sma… more

When you hear "Hilton" and you have previously been to many, this one may disappoint. If you're lucky - everything will run seamlessly, however, we have been unlucky - all 5 of us. We have spent 3 nights and 3 days at the hotel. On the first morning, we were brought down by the breakfast: quite small, you cannot self serve the hot food or drinks, the scrambled eggs (a classic hotel breakfast) were finished already at 9 in the morning, the staff tended to disappear now and again... At least the hot food was hot and pretty delicious, especially the bliny with meat. That same day, when we came back from a 5 hour morning excursion - exhausted and excited to take a shower and nap before dinner - we couldn't as the towels haven't been replaced and the beds haven't been made. We also couldn't drink tea, as the cups and teabags we used the day before haven't been replaced either, ALTHOUGH we have asked for the rooms to be cleaned in the morning. Obviously, we went downstairs to tell reception AGAIN. The receptionist kindly called up the housekeeper who told us in a quite rude tone that at 7 pm, aka in 15 minutes, her shift was over. She didn't even have the time to clean the lobby, let alone our room. We have very firmly said that it was not our problem that she/the staff couldn't manage their time properly and we demanded the room to be done. When we came back, the towels and tea have been replaced. Overall, it has a convenient location and nice rooms. However, please, beware that the showers and sinks have issues with hot water!! And that the walls are as thin as paper, so be respectful to your neighbours. Thank you for this stay, although we expected much more for a Hilton at this price in Volgograd.

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