Description
Facilities: Guests have a choice of 630 rooms, including 10 junior suites and 26 suites, located in two 26-storey buildings with lifts. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to st… more
Location: The hotel grounds are located on Bras Basah Road, close to several popular tourist attractions. The MRT City Hall Station is 7 minutes away by foot and it is only around 5 minutes' walk to the Hotel Raffles, Chijmes and the Raffles City Shopping Centre. There are also plenty of restaurants and bars in the immediate vicinity of the hotel. It's approximately 8 minutes to the city centre and to Little India and 10-15 minutes to the Singapore Art Museum, Suntec City, the Esplanade Theatres on the bay and Merlion Park. The airport is around 30 minutes away.
Meals: Dining facilities include a dining room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include half board, full board and all-inclusive. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for lunch and dinner).
more
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Dance hall
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Postal service
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Kids' pool
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- All inclusive
- Breakfast buffet
- Breakfast in bed
- Buffet restaurant
- High chairs
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Turkish bath
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Very good
Based on 5903 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Singapore
Showing 5 featured reviews out of 5903 TripAdvisor reviews
D
Diana K
18/04/2026
“School Reunion High Tea at the Tux Bar”
We had a memorable school reunion high tea at the Tux Bar. Staff members were very helpful and ensured that things went smoothly in terms of the arrangement & logistics. The high tea spread was also delicious. Staff member Dwyn Su was especially attentive and helpful. A big thank you to Carlton Hot… more
S
Stay46364147985
18/04/2026
“COMFORTABLE AND ENJOYABLE...withvenough seats for all in the party”
Location was Convenient to find Helpful staffs esp Dwyn Su who did all he could to help the organisers set up the room, even thougth some items were told last minute...thus when guests arrived, reception was smooth and enviornment were comfortable
R
Road58879890111
18/04/2026
“We are very happy”
We stayed at the Carlton for six days and were more than satisfied. All the staff were very friendly, the breakfast was delicious and offered a wide selection. Thanks also to Shamilah for the early check-in.
N
nazim q
18/04/2026
“Shan”
The cafe was very good especially the chocolate croissant I could like 5 a day and the customer service was very kindhearted and helpful towards us. Especially the workers Shan
P
PSY007
Kuching
17/04/2026
“Great Stay, Thank you Shamilah!”
Rooms are super comfortable, shower area is huge, beds are comfy! Big shoutout to Shamilah at the reception who was extremely kind to help us with early check in despite very busy day. She shows full hospitality spirit!
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 2 reviews
Service: 8
Cleanliness: 8
Room: 7
Facilities: 7
Location: 10
Breakfast: 9
Quality/Price: 7
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.