ibis Bratislava Centrum

“Convenient stay”

This hotel was a good choice for a short stay. Its central location was perfect for exploring the city on foot, and it was easily accessible by tram and bus. Our three-person room was very spacious and had a nice view from the large windows. Housekeeping cleaned the room and replaced towels dail... more

This hotel was a good choice for a short stay. Its central location was perfect for exploring the city on foot, and it was easily accessible by tram and bus. Our three-person room was very spacious and had a nice view from the large windows. Housekeeping cleaned the room and replaced towels daily, and the Wi-Fi worked well. The staff was helpful. However, the breakfast lacked variety and needed better replenishment, and the coffee was low-quality. The beds weren't comfortable, and there were no bedside sockets. A kettle in the room would have been a nice addition.

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“Good location Friendly staff !! ”

Good location only a short stroll to Old Town . Also near Bratislava Castle and not far from river. Ideal location!! Found staff to be friendly and helpful!! Was typical Ibis room but maybe a little tired especially the bathroom.. probably time for... more

Good location only a short stroll to Old Town . Also near Bratislava Castle and not far from river. Ideal location!! Found staff to be friendly and helpful!! Was typical Ibis room but maybe a little tired especially the bathroom.. probably time for a refurb !! Had no issues during our stay and would use this hotel again.

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“Good location, but lack of service quality at the reception.”

Positive: The location of the hotel is good because it is within walking distance to the old city center. The breakfast is also good considering the hotel category. Negative: lack of service orientation of the receptionists (especially one lady with longer black hair). I have rarely come across ... more

Positive: The location of the hotel is good because it is within walking distance to the old city center. The breakfast is also good considering the hotel category. Negative: lack of service orientation of the receptionists (especially one lady with longer black hair). I have rarely come across hotel staff that is so little forthcoming and conveys so much the impression to be in a bad mood. My guess is that it is a lack of training. Two examples: 1. After the first night, I had to change rooms because my room was very loud; I had to leave for some business after breakfast and was told that the hotel would prepare the key card for the new room while I was gone so that I could get it upon my return to the hotel in the afternoon. When I returned, nothing had been done and I had to wait until several people in front of me had completed their check-in process and the receptionist had found a room for me. Since it was late in the afternoon, choices were limited so that I could only get the choice between a room that was also relatively noisy and a room with a tall wall right in front of the window. 2. When the receptionist wanted to show me the rooms I was supposed to choose from, she always entered the elevator before I did. I did not mind very much, but realized that she had not been trained sufficiently.

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