Hotel Ambassador

“Excellent hotel in the centre of Kosice ”

Everything. Our first visit to Kosice so booked this hotel after a bit of research and we weren't disappointed. About €8 in a Bolt from the airport. The hotel is right on the main street,which is pedestrianised, so as central as you can be. The staff were all extremely friendly and professional. Ou… more

Everything. Our first visit to Kosice so booked this hotel after a bit of research and we weren't disappointed. About €8 in a Bolt from the airport. The hotel is right on the main street,which is pedestrianised, so as central as you can be. The staff were all extremely friendly and professional. Our room was great, plenty big enough, spotlessly clean and with aircon. The bed was excellent and very comfy. Although in the centre of town it is very quiet. Breakfast was great with plenty of choice. One day they had a run out of a few things but we were there about 30 mins from finish. If your staying here book the spa, it's fantastic. It's €30 but you get your own private spa for 90 minutes. It has a jacuzzi, sauna, heated relaxing chairs and is a lot bigger than it looks in the pictures. Nice bar too. Didn't eat in the restaurant so can't comment. I would definitely stay here again.

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“Ideal if location is your main requirement”

Great location. Right on the Main Street. The lady on reception was very welcoming and friendly. Breakfast was Ok and what I expected for a Breakfast in Slovakia I would have given this a good for the above. However, the rooms are old and really need modernisation. The heating was on too hig… more

Great location. Right on the Main Street. The lady on reception was very welcoming and friendly. Breakfast was Ok and what I expected for a Breakfast in Slovakia I would have given this a good for the above. However, the rooms are old and really need modernisation. The heating was on too high and I couldn't find a way of lowering it. The bed was small (single) and I could not get the shower to work (the connections to the wall were hanging off) The bedroom needs a facelift. They are old.

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“Nice hotel, but could be much better”

Hotel is great location right on Main Street of Košice. Everything is walking distance from here! The room was nice but a little dated in a lot of ways. Fixtures and fittings weren’t great in bedroom. Bathroom looked new and stylish however. Very disappointed with the body/hair soap provided howe… more

Hotel is great location right on Main Street of Košice. Everything is walking distance from here! The room was nice but a little dated in a lot of ways. Fixtures and fittings weren’t great in bedroom. Bathroom looked new and stylish however. Very disappointed with the body/hair soap provided however. This looked the part but felt extremely cheap/low quality and stripped my hair completely of any natural oils, and left my skin red and sore. Also, there was literally nowhere to put anything on the side of the sink. I had to put all toiletries on the floor while I was here, which was annoying. Most luxurious hotels you don’t need to put your toiletries on the floor around you. The bed and duvet etc were very comfortable and felt of real quality, so can’t fault how well I slept. Breakfast was nice and good selection of foods available. The lights on landings on my way up to my room stayed on for about 5 seconds then turned off automatically, which was very annoying when trying to take luggage up or just trying to walk up the stairs in complete darkness. All in all great location, and with some more attention to detail over certain things, this would have been a really nice stay. Thanks to all staff also who were very polite and helpful.

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“Mixed Feelings at The Ambassador Hotel, Košice”

My partner and I recently stayed at The Ambassador Hotel in Košice, and our experience left us with mixed feelings. Despite its promising location within Košice, the hotel overall did not live up to our expectations, especially considering the price point. Upon arrival, the check-in process was un… more

My partner and I recently stayed at The Ambassador Hotel in Košice, and our experience left us with mixed feelings. Despite its promising location within Košice, the hotel overall did not live up to our expectations, especially considering the price point. Upon arrival, the check-in process was unexpectedly lengthy. With only one receptionist available who was preoccupied with a demanding couple ahead of us, we were left waiting for an uncomfortably long time. The procedure itself felt unnecessarily tedious, requiring details that seemed excessive for a simple check-in. The hotel's condition significantly detracted from our stay. It appeared tired and in need of maintenance, with visible wear and tear throughout the premises. Our room was particularly disappointing; from a malfunctioning bathroom door handle, water damage around the sink, to a low-pressure shower and a lack of proper heating. The absence of a blackout blind, a clunky TV menu, and a carpet that was both faded and worn further contributed to our room's lackluster ambiance. Additionally, the tea and coffee amenities were unsatisfactorily tucked away in the wardrobe, and the presence of a cheap plastic trolley in the bathroom was not what we expected from a hotel that claims luxury status. Breakfast was another letdown, with a noticeable lack of labeling on the food items, including allergen information. The options were limited for those who do not eat pork or are allergic to eggs. Although soya milk was available upon request, it was not readily accessible. While the hotel's location in Košice is undeniably convenient, other aspects such as the wellness spa left much to be desired. The spa required a private booking at an additional cost of 25 euros and a two-hour preparation time, which seemed unreasonable for what is marketed as a luxury amenity. On a positive note, the staff were friendly and helpful throughout our stay. However, the overall state of the hotel, combined with the disappointing breakfast and the restrictive access to the wellness spa, means we are unlikely to return. For a hotel that positions itself within the luxury market, The Ambassador Hotel falls short in delivering the quality and service one would expect for the price.

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