Description
Facilities: The hotel welcomes guests in a 5-storey building with a lift and 99 non-smoking rooms. The reception desk is open round the clock. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The ho… more
Location: The hotel is situated in Štrbské Pleso which is a picturesque mountain lake and top tourist destination in High Tatras. The town centre is about 500 metres from the hotel and has restaurants, bars, pubs and a tourist information centre. There is also a bus and train station in the town. Ski slopes are about 1 km away.
Meals: Various dining options are available, including a dining room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Dance hall
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Outside parking
- Parking
- Parking (extra charge)
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Car rental
- Cloakroom facilities
- Coffee machine
- Conference centre
- Doctor
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Indoor pool
- Library
- Luggage storage
- Newspapers
- Picnic area
- Room service
- Safe
- Sale of ski passes
- Sale of tickets
- Serviced office
- Terrace
- Wedding service
- Children
- Babysitting service
- Childcare
- Game area
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Full SPA circuit
- Poolside sun loungers
- Bars
- Bar
- Restaurants
- Breakfast buffet
- Gym and SPA
- Gym
- Jacuzzi
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Skiing
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Excellent
Based on 879 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Strbske Pleso
Showing 5 featured reviews out of 879 TripAdvisor reviews
C
Calts63
Southampton, United Kingdom
03/02/2026
“Best hotel in Slovakia 🇸🇰”
From emails with “Jana” to the departure after three absolutely first class nights, this has to be the best hotel I’ve ever stayed in! Considering my age and that I’ve travelled the world, this is some accomplishment and well deserved. The hotel & staff are truly incredible, nothing was too much to… more
E
Emma B
Pristina, Kosovo
15/10/2025
“Incredible! Do not miss this beautiful hotel!”
This was the most amazing hotel! From the welcome service, the beautiful rooms, the extras for our children, the food and the staff - a true 10/10 experience. My family just spent two nights here and had a truly wonderful time. The rooms are beautiful! We had a lovely room (even without a lake vi… more
L
lisaleslie
Portola Valley, California
05/10/2025
“Lovely hotel all around…”
The hotel was warm and welcoming. Located in the High Tatras the views were fantastic. We had a great room with a nice large balcony overlooking the serene lake. The front desk was friendly and very helpful. Walking around the lake and hiking the mountains are a must. Be sure to have someone take y… more
G
Global43619808942
03/10/2025
“Amazing holiday in a amazing hotel in an awesome place”
Everything ❣️ The people the staff all over the hotel , The beautiful clean and comfortable Room , the food in particular the amazing breakfast ❣️, The atmosphere in the hotel, The spa , the pool and all other facilities in the SPA , the amazing area around the beautiful hotel ❣️❣️❣️ We c… more
4
420michaelad
Prague, Czech Republic
12/02/2026
“A Hotel We Used to Love – Sadly Not the Same Anymore”
We have been coming to this hotel for several years now. It used to be our favorite place for a long weekend getaway — somewhere we could relax, switch off, and know everything would simply work. That’s why it makes us genuinely sad to say that this time we left disappointed. Unfortunately, the ove… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 6 reviews
Service: 9
Cleanliness: 10
Room: 10
Facilities: 9
Location: 9
Breakfast: 10
Lunch/Dinner: 7
Quality/Price: 9
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