Drakensberg Sun

“Drakensberg Sun Self Catering”

Day 1 Check In was easy and quick. Staff are very welcoming and friendly. We stayed in the self-catering Accommodation is lovely and spacious. Place is clean. There is everything you need in the kitchen. There is lots and lots of stairs inside so if you have leg issues or vision problems maybe ask… more

Day 1 Check In was easy and quick. Staff are very welcoming and friendly. We stayed in the self-catering Accommodation is lovely and spacious. Place is clean. There is everything you need in the kitchen. There is lots and lots of stairs inside so if you have leg issues or vision problems maybe ask for a disabled-friendly room. The lighting is very dim. A porter helped us with our luggage (I did see other reviews saying that there was no one to help with luggage). Saw some Zebra Roaming Around The timeshare tea at 3 was a waste of time. From the spreads that other resorts cater for, I was shocked with their tea. Was basically a plate of sugar donuts. We got back after dinner and the temperature started dropping. There was no wood for the fireplace. Not even electric blankets or extra blankets. Housekeeping brought us very quickly after calling them. We used the heater in the room. Warmed up quickly. Hotel dinners was delicious. Service for the lunch at the restaurant was terrible Overall a good holiday.

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“Good Hotel pass on the dinner buffet”

As airline crew I get to stay in a lot of hotels around the world but always love coming home to South Africa Hotel Still has its beautiful charm cozy feel and just the way I remember it from past visits Staff amazing warm friendly and cannot do enough for you a big plus Rooms really showing ther… more

As airline crew I get to stay in a lot of hotels around the world but always love coming home to South Africa Hotel Still has its beautiful charm cozy feel and just the way I remember it from past visits Staff amazing warm friendly and cannot do enough for you a big plus Rooms really showing there age but still comfortable and cozy ( but a big thank you for giving the upgraded room ) my partner she loved it Food this is the big big let down, my family kept on promoting to my partner ( her first visit to South Africa ) about the dinner buffet and how good it was and the options that are on offer but what a let down on the having the buffet 2 nights in row, from only one meat offering there should be at least 2, the very very very limited hot food options and not so good deserts, I don’t know if the hotel attitude is well we have majority tourist they stay one night and they don’t really care and just feed them this, my advice and my partner agreed don’t take the full board option just take the bed and breakfast option and there is plenty of options in the area with a drive for dinner Breakfast was okay basic a few more options would be welcome but it tick the box

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“Week away at chalets...not that easy this time around”

I recently moved my timeshare week from the Breakers in Umhlanga to the Drakensburg chalets and apartments. I do see renovations to the unit week I purchased already. There has to be some way to assist guests, or allow golf carts to be hired during the week stay at chalets. The stairs in the apart… more

I recently moved my timeshare week from the Breakers in Umhlanga to the Drakensburg chalets and apartments. I do see renovations to the unit week I purchased already. There has to be some way to assist guests, or allow golf carts to be hired during the week stay at chalets. The stairs in the apartments almost 20 on 4 split levels. But access in and out the chalets are very very difficult and as we have reached our ages of 66 and 67 im beginning to think I made a huge mistake by stopping. My stay at chalet 113 was not without the drama of 5 whole days of tripping of the switches until after 5th day the stove was finally replaced. The chalet areas are good for families but I think the safety of the stairs and other features need to change. We did go out to main hotel for suppers and to meet my daughter who booked her stay in the hotel. Our way back to our rooms via the 20 odd stairs at night was harrowing due to poor lighting. Im certain that management will look into proper renovations for until then I will not be able to book the chalets again at our ages. No parking ir access to yiur vehicle it has to remain in far designated parking areas and you cannot walk at night without torch due to.long winding stairs. Lighting at night

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“Changes Failed to Live Up To Previously Established Standards”

I am a frequent guest at the Drakensburg Sun Resort since 2016/2017 and have been there more approximately 8 or 9 times over the years. My family (and extended family on several occasions where we booked several rooms) have always enjoyed spending time in the Berg especially at this resort and have… more

I am a frequent guest at the Drakensburg Sun Resort since 2016/2017 and have been there more approximately 8 or 9 times over the years. My family (and extended family on several occasions where we booked several rooms) have always enjoyed spending time in the Berg especially at this resort and have spoken very highly of the staff, accommodation, entertainment offerings and most importantly the food. So let me start with the food - unfortunately, the change in head chef was noticeable. Previously, we were served up delicious Indian cuisine that emulated tastes of Durban and India. The Indian/Asian style dishes this time, did not live up to those standards. Don't get me wrong, they were not bad, just not as great as we have always known them to be. Slight adjustments and they can be great again! The various options for dinner and breakfast were great as usual. I will highlight some very tasty, well prepared roast chicken and roast potatoes on a particular evening that provided a nostalgia of old Drakensburg Sun Resort (DSR). However, I was let down by the lack of a roast lamb/grill lamb chops offering for any particular evening and we stayed for four nights! Grilled beef was on the menu twice (for someone that does not eat beef, made me miss the old DSR days more). Post COVID-19 cost of living was evident. Too bad really...they were times when even a crab curry was on the menu and offerings of delicious wood-fired Margherita pizza's. The evenings deserts were rated the same (hit and miss), especially the puddings, which were mediocre to down right bad! I suppose a fresh serving of ice-cream helped make up for it. Of all the desserts at dinner, one stood out, it was a decadent, dense, chocolate cake that made up for all the previous bad desserts. Kudos are warranted for that cake however, that was the only highlight. Other highlights for meal times go to the staff, Wilson at breakfast, Patrick, and Selby, just to name a few and Chef Lucky as well! If I had a choice, I would bring back Sihle (the previous food and beverage manager who would recognize my family and I from the various conversations we had preciously). Entertainment - the entertainment offerings remained the same. Great as always, good fun. Michelle remembers us well from our previous visits. We were very saddened to know that Protas was fired (!). He is such a wonderful character and my kids enjoyed his company too. In fact, we drove to the Nest just to see him! (To the management - bring him on as a permanent employee instead of a contractor.) Also along the entertainment, we enjoyed the beautiful scenery on our hikes and walk about of the resort. Everything is still very well maintained in this regard. Accommodation - impressive as always and lives up to every expectation! The fire places in and around the resort makes for a very cosy environment, especially in winter! Keep that up please! Poolside - the restaurant and bar offerings are great as always. Friendly staff and good food. Pizzas are so awesome! The bar and lounge - cosy and fully stocked! I am very disappointed that they have stuck with a 10pm closure despite my previous complaints, especially on a Friday night!!! During this visit, as with some others previously, we met several people and were just about warming up to have a good time, when you shut down. It is very disappointing and a huge let down when all you want to do is 'let your hair down' while on holiday! For others reading this review - plan for an early night or book into a self-catering instead, should you wish to continue having fun. Besides buying drinks from the bar, I even offered to pay for an extra hour of the staff wages just so that we can continue mingling with our newly established friends. This was greeted by blank stares, and a 'we can't do anything' response from all the staff. It was such a let down and I am seriously considering other options for my future stays!!!!!

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