De Zalze Lodge

“Lovely return visit”

This was a return visit for us and we had our daughter and family with us this time. Initially I was disappointed with our room , we booked a vineyard room and I thought it came with a small patio but it didn’t ! Would like to know what type of rooms the ones with patios are for next time. The room… more

This was a return visit for us and we had our daughter and family with us this time. Initially I was disappointed with our room , we booked a vineyard room and I thought it came with a small patio but it didn’t ! Would like to know what type of rooms the ones with patios are for next time. The room felt quite small but we did get used to it and our daughter’s family room was great spacious with bathroom and bath for the kids which was ideal. Our bed was large and comfy with nice bedding and the walk in shower nice , pressure ok but took ages to come through hot. The hairdryer was on too short a lead and there was no socket near the mirror so it wasn’t easy trying to style your hair. We room cleaners were lovely always did a good job and were friendly and helpful especially Renecia she was great. Our daughter’s baby always napped in the morning and she made sure to keep noise to a minimum and clean the room around her nap times which was much appreciated. We love the pool area and the ability to order drinks from reception , the pool is cold be warned ! We had most evening meals at Lievens and have to say that the quality of food , drinks and friendliness of the staff is as good as at our last visit. We had some fabulous meals there , it is worth booking in advance as they do get busy. Sitting on the terrace at sunset with the drink and looking out over the golf course is wonderful. We enjoyed the short walk to breakfast and found the breakfast choice very nice , my only observation would be the size of the tea and coffee cups - too small. The choice of cooked breakfast does change and was always well presented and tasty. We had free wine tasting vouchers and a bottle of wine in the room which was a nice added touch and much appreciated. We absolutely love De Zalze and will be back hopefully next year. However we were very disappointed by receptions response to our request to keep one of our rooms on for an extra 1.5 hours until 11.30. It is autumn at the moment and the lodge was not even half full we made the request so our baby grand daughter could have her morning nap before our long trip home to the UK. We asked a few days in advance and were told to ask again on the morning in question. It was a flat out no to start with. I fully understand rooms need to be cleaned and when the resort is full that is fair enough but it wasn’t. He finally agreed to let us keep one of the rooms until 11am and it was better than nothing but we felt it could have been handled much better.

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“Like a building site.”

This accommodation was like a building site. Newly built my room still had plaster up the wall. Had a bit to walk from the basic reception to our room , hard to find in a block of 4 my room was on the lower level. Basic with no atmosphere. Again quite a walk to the breakfast area. Golf buggies avai… more

This accommodation was like a building site. Newly built my room still had plaster up the wall. Had a bit to walk from the basic reception to our room , hard to find in a block of 4 my room was on the lower level. Basic with no atmosphere. Again quite a walk to the breakfast area. Golf buggies avaiable for guests who find it difficult. Would not stay here again.

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“Needs some refurbishment and a few issues need sorting”

Stayed in Shiraz 3, it's a large dingy and dark room with outdated decor and furniture. Room needed a good airing and the grubby old carpet throwing out. The lighting is dismal. The bathroom has a noisy extractor fan and the shower takes ages to get hot and basically just spits water at you. The ba… more

Stayed in Shiraz 3, it's a large dingy and dark room with outdated decor and furniture. Room needed a good airing and the grubby old carpet throwing out. The lighting is dismal. The bathroom has a noisy extractor fan and the shower takes ages to get hot and basically just spits water at you. The balcony is huge with one square table and 2 very uncomfortable slatted wooden chairs. The decking on the balcony needs attention, it's lifting in places so easy to trip over and it all needs re-finishing. The place needs a good interior designer and some maintenance as it has potential. Previous to Shiraz 3 we were in Chardonnay 5 and although smaller was much nicer with a nice view of the golf course and mountains but still with those uncomfortable balcony chairs! If you don't want to cook, food options are limited on site, the clubhouse restaurant is really nice with a great vibe, we managed to get in there once but it was fully booked for the other 2 nights. Ok there are restaurants just up the road but if you want a few drinks you can't drive and it's too far to walk. How about a little bar by the pool?? That would be nice too. Played golf, nice course, how about chucking in a couple of bottles of water in the buggy?, that would be a nice touch, after all it's not a cheap round of golf. Course nicely laid out with slick greens, how about repairing the boardwalks? That hole with island tees is very dangerous, I played with a lovely old swiss guy and his wife and he put his food through one of the boards, luckily we managed to stop him falling over. Wine was very good but I won't be returning I'm afraid

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