Description
Be sure to enjoy recreational amenities including a health club and a steam room. This hotel also features complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 12 meeting rooms available for events. Self parking (subject to charges) i… more
A stay at Hotel Carlton places you in the heart of Bilbao, within a 15-minute walk of Guggenheim Museum Bilbao and Bay of Biscay. This luxury hotel is 0.8 mi (1.2 km) from San Mames Stadium and 12 mi (19.3 km) from Port of Bilbao.. Distances are displayed to the nearest 0.1 mile and kilometer. Ensanche - 0.1 km / 0.1 mi Plaza Moyua - 0.1 km / 0.1 mi Chavarri Palace - 0.2 km / 0.1 mi Palacio de la Diputación Foral de Vizcaya - 0.3 km / 0.2 mi Galeria Bay Salt - 0.3 km / 0.2 mi Galeria Venus - 0.4 km / 0.2 mi Azkuna Zentroa - 0.4 km / 0.3 mi Gran Casino Bilbao - 0.5 km / 0.3 mi Church of the Sacred Heart - 0.5 km / 0.3 mi Bilbao Fine Arts Museum - 0.5 km / 0.3 mi Dona Casilda Iturrizar Park - 0.5 km / 0.3 mi Culture House Barrainkua - 0.6 km / 0.4 mi Llamas Galeria De Arte - 0.6 km / 0.4 mi Church of San Francisco de Asis - 0.6 km / 0.4 mi Hospital de San Francisco Javier - 0.6 km / 0.4 mi The nearest airports are: Bilbao Airport (BIO) - 13.2 km / 8.2 mi Vitoria (VIT) - 59.2 km / 36.8 mi The preferred airport for Hotel Carlton is Bilbao Airport (BIO). . Near Guggenheim Museum Bilbao.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Carlton, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 8 AM to 11 AM for a fee.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Casino
- Computer room
- Shops in hotel
- Parking
- Covered parking
- Nearby free parking
- Nearby parking
- Parking
- Security-controlled parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Free Internet
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Hair dryer
- Hairdresser / Barber
- Indoor pool
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Microwave
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Wedding service
- Children
- Babysitting service
- Childcare
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Gym
- Hot tub
- Sauna
- Turkish bath
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
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Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1394 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Bilbao
Showing 5 featured reviews out of 1394 TripAdvisor reviews
G
GJKy
Ireland
25/03/2026
“Beautiful Hotel”
Wonderful hotel. The foyer is large and very attractive. The lady that checked us in was extremely helpful and very kindly allowed us a later checkout time as we had a late afternoon flight. Our room was large, beds were very comfortable, excellent quality linen and pillows. The bathroom was la… more
D
Daphnenero
United States
28/12/2025
“One of my classic and favorite stays”
What a wonderful getaway in this historic lovingly maintained landmark and hotel. A very bittersweet stay made the very best by the caring, helpful staff in reception , breakfast, housekeeping and all over ! :-) The hotel was beautifully decorated to highlight the magnificent structure and stai… more
H
Harper C
17/12/2025
“Comfortable and Central Stay”
A classic hotel offering spacious rooms and attentive service. The central location makes it easy to explore Bilbao on foot while enjoying a quiet stay.
R
Rob O
Kenilworth, United Kingdom
03/09/2025
“Very nice and posh hotel in a great location”
Wow this place is posh! Spectacular ground floor. Very helpful staff. Nice room. This was booked for us by Brittany Ferries as a place to stay before going home. It was great. The location is ideal. Walk to the Guggenheim. You would normally need to book parking well in advance, but as we were ther… more
K
kelly a
Long Beach, California
25/11/2025
“Great City Center Location”
Excellent location. Parking was intimidating until hotel told us to just pull up in front, unload and they would park car. Easy! Hotel is old (which is fine), but it needs renovation (mostly new decor). The rooms are tired: old fabrics and hard beds. Breakfast was low-end, but filled our tummies … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 28 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 10
Breakfast: 8
Quality/Price: 9
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