Nh Ourense

“Perfect for our group”

4 night stay in hotel couldn’t have been much better. Everything was easy with 24 hour desk coverage, all staff were knowledgeable and great to deal with

“A night in Ourense”

Nice hotel located close to city center. Had a good nights sleep. Did not explore neighborhood due to the 40+ degree temperatures.

“In general great service”

Great service, but only we suffer a little problem with the heat air. The hotel understood our problem and solved quickly.

“Comfortable bed, good staff but expensive parking”

Overall I had a good stay at the NH in Ourense. It is located within 10 minutes' walk of the centre. The staff were professional and courteous during my stay. The room was a good size with a very comfortable bed. Soundproofing was good. It was nice to see both a coffee machine and kettle provided,… more

Overall I had a good stay at the NH in Ourense. It is located within 10 minutes' walk of the centre. The staff were professional and courteous during my stay. The room was a good size with a very comfortable bed. Soundproofing was good. It was nice to see both a coffee machine and kettle provided, as these amenities are not standard even in 4* hotels in Spain. There were also 2 bottles of water provided, as expected. The room decor was a little bit strange and looked half-finished, as some areas were rather bare, but other areas had a green/purple decoration. It was also extremely difficult to turn all the lights off at night as the master switch didn't seem to do the job. The air conditioning was effective, but sometimes I was unable to adjust the temperature. I noticed this in the morning when I wanted to cool the room down. The bathroom was also a bit strange as there was a clear glass window allowing you to look in, although there was is a blind you can draw down to block the view. Not a criticism, just rather odd. The shower was very good with sufficient water pressure. There could be more hooks in the bathroom to hang up towels and clothes. The breakfast was OK, but unfortunately the hot food was not replenished once from the time I arrived (just before 9.30). I understand it closes at 10.00 but still, rather disappointing only to have a 1/4 spoonful of scrambled eggs left. The variety was adequate, but not as large as some other hotels that I stayed in Galicia and the sponge cake (bica) advertised as from a Galician brand was very dry and lacked flavour. However, the natural yoghurt was good. The hotel gym was tiny, had limited equipment and looked like it had building materials stored in it, making it very unappealing. There was also no door to separate it from the elevator area. The hotel has a small car park across the street but I thought the parking was a bit expensive at 16.90 euros, and also the parking spaces were quite small. Overall, the hotel does the basics well, but there are lots of minor areas I think could be improved to make it better.

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