Description
Located in Alcalá de Henares, (Ciudad Patrimonio de la Humanidad) - World Heritage City. The hotel has 200 spacious and comfortable rooms, there are also 3 large exterior salons with capacity for more than 200 persons.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Shops in hotel
- Parking
- Nearby parking
- Outside parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Café
- Car rental
- Conference centre
- Fax/photocopier
- Hair dryer
- Indoor pool
- Luggage storage
- Meeting room
- Newspapers
- Private check-in / check-out
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Terrace
- Vending machines
- Wake-up call service
- Wedding service
- Children
- Childcare
- Cot
- Bars
- Bar
- Snack bar
- Restaurants
- Menu for diabetics (on request)
- Gym and SPA
- Gym
- Activities
- Golf course
- Golf course within 3 km
- Tennis court
- Accessibility
- Accessible floor to entertainment room
- Accessible floor to reception
- Accessible floor to the adapted room
- Accessible floor to the restaurant
- Bathroom door greater than 80cm
- Bathroom with bathtub
- Cabin with handrail
- Facilities for people with disabilities
- Handrails on the ramp
- Hotel entrance with ramp
- Hotel entrance with steps
- It has single-flow taps
- It has support bars in the bathroom
- Lift-accessible floor
- Restaurant table height 75-78cm
- Toilet access with bars
- Unobstructed access to both sides of the bed
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
Good
Based on 155 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 3 featured reviews out of 155 TripAdvisor reviews
P
Paul M
Brussels, Belgium
18/03/2018
“alcala plaza the real deal”
stayed one night in march 2018 easy to get to , near the main alcala exit so easy to get in and out of right next to the commercial center with auchan and other shops easy free parking about 20 min from madrid inner ring road and 10 min from mad airport good rooms good bed quiet good front office … more
C
Chaluparampil
18/01/2020
“Madrid”
The hotel is about 30 minutes from Airport. Not very clean. Breakfast is nominal with not many options for vegetarians. Wifi is poor. A supermarket is available in walkable distance. Room rates are affordable. Buses are available to Madrid downtown
5
535latam
31/10/2019
“Not very great ”
The hotel is 25 min from Madrid. Affordable . A mall within walkable distance. Wifi very poor. Not very clean. Not many options for vegetarians. Bus stop closeby to visit downtown Madrid. Breakfast is nominal.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 40 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 8
Breakfast: 8
Lunch/Dinner: 4
Quality/Price: 8
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