Description
Facilities: 108 non-smoking rooms, including 100 double rooms, are located on 8 storeys and can be reached by 2 lifts. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, safe, currency exchange service and drinks machine are available. Wireless internet access in public areas allows guests to stay c… more
Location: The hotel is next to Garena Plaza Business Park, the newest shopping and leisure area in Alcala de Henares. Of all the towns in Spain, Alcala is the one which has marked the history of the country the most. It is also the hometown of the world famous writer Miguel de Cervantes. Its extraordinary architectural and cultural riches, as well as its reputation as the very first university town in the world, have led to its having being awarded the title of World Heritage City. Walking through the paved streets of the old town, means falling under the spell of the beauty of these places: Colegio Mayor de San Ildefonso, the university, Calle Mayor and Plaza Cervantes.
Meals: Dining facilities include a café and a bar. The restaurant has air conditioning and high chairs for children. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between à la carte and a set menu.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Disco / DJ
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby free parking
- Nearby parking
- Outside parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cloakroom facilities
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Public bathroom
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Vending machines
- Wake-up call service
- Children
- Childcare
- Cot
- Game area
- Kids' board games
- Kids' playground
- Swimming pools
- Children’s playground
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Activities
- Golf course
- Accessibility
- Facilities for people with disabilities
- Wheelchair-accessible lobby
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 440 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its great value for money
Showing 4 featured reviews out of 440 TripAdvisor reviews
I
IsmailMzoudi
Barcelona, Spain
18/12/2025
“Perfect Stay”
Comfortable and spacious room, on-site restaurant, good meal, good breakfast. Friendly and helpful staff. The man at the reception when I arrived in the evening was really great! Possibility to use ironing equipment.
S
sscott569172
13/10/2025
“Excellent Experience”
This is a great place to stay. Great location, nice facilities, kind staff, comfortable accommodations. Highly recommend.
S
sociallyanxiousspain
22/09/2025
“Great hotel”
The hotel was lovely and the staff was super helpful and accommodating. It felt like a better home, honestly. Super cozy, super comfortable, super private too. I have social anxiety and I still had a really easy time getting help from the staff when I needed it, and I'm forever thankful for that.
C
cbugle293089
04/08/2025
“Up and down”
The hotel was fab unfortunately the restaurant was closed for lunch and the check in was slow. I found the bed very comfortable the rebound and firmness of the mattress provided a wonderful experience
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 48 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 8
Location: 9
Breakfast: 7
Quality/Price: 9
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