CitizenM Geneva

“Good location and excellent staff, very clean.”

Compact room however huge bed. Great location. Very clean. Breakfast was excellent and has 24 hour bar and front desk. Recommend.

“Position vs High Tech. Which wins?”

My opinion changed during my stay at this hotel. On arrival, I found the digital registration system confusing and mildly irritating. The system wouldn’t let us check in and we had to ask the receptionist to assist us. Having just one receptionist was a problem as they were flitting between custome… more

My opinion changed during my stay at this hotel. On arrival, I found the digital registration system confusing and mildly irritating. The system wouldn’t let us check in and we had to ask the receptionist to assist us. Having just one receptionist was a problem as they were flitting between customers as others struggled to check in. Eventually, we went to our room, again irritated by the fact that there are only two lifts which serve all 6 floors, and they are extremely slow. You also need your room key to access the bedroom floors. The bedroom was a fine example of space management. The large, very comfortable bed filled the width of the room, which must have been 2 metres wide. The problem here was that if the person sleeping on the far side of the bed needed to get up during the night they would have to climb over their partner. We then moved our positions so that we were facing the bedroom, not across from it and this worked better. The shower, both overhead and hand held, were excellent, though I prefer it to be boiling hot which it wasn’t. Just a little concerning as the lack of privacy when using the toilet in the bathroom as the wall is glass. In the room is a minimalistic sink unit has a fridge underneath. There’s a safe in a drawer under the bed. As for technology in the room. There’s a iPad which operates everything. It works the air conditioning. Turn the lights brighter or dimmer, on or off. A mood colour which can be changed to suit. The television operated from the iPad. Then there’s the blinds both day and night which are closed digitally. So too is the maid service which you have to order the day before or they won’t clean the room. All in all, though incredibly small the room has everything. Perfect fro someone on their own, but the two of us kept bumping into each other. There’s no bottled water in the room and you have to go to the ground floor to get a carafe of water if required. Quite annoying. We didn’t have breakfast here. Far too expensive at 29 Swiss francs per person. So many cafes nearby, much cheaper. In fact, everything you may want is an extra at the hotel and super expensive. There’s a comfy lounge area downstairs which makes up for the lack of room. No toilets on the ground floor, you have to go to minus third floor for that. So overall, you won’t get a better position for a hotel anywhere in Geneva. The tech stuff is just irritating and over the top. Sleep quality excellent, but the rooms just too small. Staff are OK but if you want something changed the computer says no.

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“Modernistic accomodation”

Probably best way to describe this hotel is "functional". Self service checkin, with a member of staff to help. Rooms clean, comfortable & in my case quiet. Room space is totally utilised, with bed fitted from wall to wall under the window. Most aspects of room are controlled by an ipad on bedside … more

Probably best way to describe this hotel is "functional". Self service checkin, with a member of staff to help. Rooms clean, comfortable & in my case quiet. Room space is totally utilised, with bed fitted from wall to wall under the window. Most aspects of room are controlled by an ipad on bedside table, which was annoying when the aircon started making a noise in middle of the night requiring going on to the ipad to switch it off. Breakfast & bar drinks are high Geneva prices, but room rates reasonable. Well located for visiting, although probably better suited to business or solo travellers.

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“Very compact affordable hotel for 1 person...staying in a tube”

An affordable stay that is good for one person in the room. Very compact and feel like staying at a hotel next to the airport It is in a good location in center of Geneva... No value for a Platinum member