Description
Facilities: The hotel was built in 1854. The hotel has 7 junior suites, 9 suites, 21 single rooms and 90 double rooms, which are located on 5 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wire… more
Location: This luxurious hotel lies at the heart of Geneva's lively city centre, right next to Lake Geneva. In fitting with the area's name, the Shopping District, guests will find an array of shopping venues, bars, pubs, discos and restaurants as well as public transport links in the vicinity. The ski slopes are 65 km away from the hotel.
Meals: Dining facilities include a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A generous breakfast buffet guarantees a great start to the day. For lunch, guests can choose between à la carte and a set menu.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Casino
- Computer room
- Dance hall
- Entertainment for adults
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Hair dryer
- Iron
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Shoe shiner
- Sun terrace
- Sun terrace
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Game area
- Kid´s club
- Bars
- Bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Spa
- Activities
- Bike rental
- Skiing
- Tennis court
- Accessibility
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 1147 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Geneva
Showing 5 featured reviews out of 1147 TripAdvisor reviews
O
osama b
Kuwait City, Kuwait
14/08/2026
“Loved Geneva, and Metropole hotel is a reason”
Amazing location and exceptional services Its price is high, but worth each cent
A
Amanda F
Hong Kong, China
13/04/2026
“PERFECT HOTEL!”
From check-in to check-out we had a very pleasant stay! We requested last minute for a change in the bed arrangements and it was followed up with such efficiency. The front desk and the whole staff at the hotel were super kind , helpful, and attentive. We asked for restaurant recommendations which … more
A
Aussietrip77
06/04/2026
“On the Waterfront”
Great position for the city. Old style hotel but modernized, a bit trendy. Attentive staff, lovely room. We had one overlooking the water, walking paths everywhere Good choice
M
Maps17983803392
13/06/2026
“Average and not valuable vs prices”
With the price you will pay you can find another better options in Geneva.
P
Paradise18361705060
06/05/2026
“Slow service, good location”
Great location but, given the price,the service was not up to par, sadly. Took ages to get room cleaned by housekeeping, laundry arrived back a bit late, documents sent to front desk not handed over in timely fashion. Our room was tiny and didn’t have a view but am sure that’s a question of cost. … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 3 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 10
Breakfast: 9
Quality/Price: 8
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